A:AnswerIt does but the keys are difficult to see. Grey keys with light grey lettering and no keyboard back light. Major design flaw. I'm about to take a sharpie to my keys. Other than that, it's a good laptop.
A:AnswerFor troubleshooting and data transfer help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/ You can also find us on Twitter @AsusHelpUS.