“Hi, I got this new computer and after a month of using it, it has stopped charging. I thought it was a bad charger and it is not. We tried 4 differents new chargers. The computer simply will not come on or charger now. This is so frustrating.”
Answer This Question
1-1 of 1 Answer
We are truly sorry to hear of the trouble you are facing with your unit and we will gladly assist you. Even with the high importance ASUS places on quality, at the end of the day our units are very complex technical products, which can sometimes malfunction. Please rest assured that we sincerely wish to assist you in resolving this issue. For further assistance, send us an email at [email protected] and provide the link of this interaction for reference with this case number: N2104050369-0028.
Sorry, there was a problem. Please try again later.