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ASUS - Zenbook 14" Laptop - AMD Ryzen 5 - 8GB Memory - NVIDIA GeForce MX350 - 256GB SSD

Model:: Q407IQ-BR5N4; |
SKU:: 6403819

User rating, 4.3 out of 5 stars with 1089 reviews.

Highly rated by customers for:

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Show only Answered Questions

Page Showing 41-60 of 167 questions

Questionwhat is the price for adding windows 10 home software with the purchase of this laptop
Asked 4 years ago by MPS.
- Answer This unit comes with Windows 10 pre-installed.
  Answered 4 years ago by ASUS Answers
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Questionwhere would I go for directions on how to set this unit up with 2 external monitors ?
Asked 4 years ago by Tomo.
- Answer To setup or connect 2 external monitors, first one connects directly to the HDMI port and the other monitor connect using a USB-C to videout adapter.
  Answered 4 years ago by ASUS Answers
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QuestionI’d like an additional charger for my Zenbook. Can someone please point me in the direction of a compatible charger for this particular Zenbook?
Asked 5 years ago by HappyViewer.
- Answer The AC adapter has the following specifications: plug type: 4mm, output: 19V DC, 65W, input: 100-240V AC, 50/60Hz universal with 65 watt. Please check with BestBuy for availability.
  Answered 5 years ago by ASUS Answers
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QuestionDoes the USB C Port support video output? HDMI adapters and such? For use with a Dock/ HUB
Asked 5 years ago by miketluu.
- Answer Yes, the USB-C port supports video oupput using an adapter. It can also be used to connect a dock or hub.
  Answered 5 years ago by ASUS Answers
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QuestionIs this HDMI 1.4 or HDMI 2.0? Please let me know if anyone knows. I'm trying to run 4k at 60 Hz. HDMI 1.4 can only do 4K at 30 Hz. The current specification of standard HMI port is vague and not informative enough.
Asked 5 years ago by nickfury.
- Answer The laptop supports HDMI 1.4b.
  Answered 5 years ago by ASUS Answers
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QuestionHi Again, will this $150 disccount be able for a few more days? cause i saw it before the 4th of July so i guess it has nothing to do with it Thank you!
Asked 5 years ago by Mica.
- Answer BestBuy sales usually last for a week , get it while you can! Its back to $699 now but it will most likely go on sale again.......maybe.
  Answered 5 years ago by ZODD
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QuestionIs there 4k?
Asked 5 years ago by Daniel.
- Answer Not for this model
  Answered 5 years ago by ZODD
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QuestionWhat form of SSD is this laptop using? Is it possible to add another one or upgrade it?
Asked 5 years ago by 19Techuser.
- Answer Make sure to get an PCIE NVME m.2 card. Do not buy the NGFF m.2. It will fit, but will not work.
  Answered 5 years ago by stinkingbob
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QuestionWhat is the amount windows bit
Asked 5 years ago by Anniemae15.
- Answer windows 10 home 64 bit
  Answered 5 years ago by an4564
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QuestionDoes this laptop have a cmos battery or is it designed without one?
Asked 6 months ago by iwascurious.
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QuestionHi, I got this new computer and after a month of using it, it has stopped charging. I thought it was a bad charger and it is not. We tried 4 differents new chargers. The computer simply will not come on or charger now. This is so frustrating.
Asked 3 years ago by TylerN.
- Answer We are truly sorry to hear of the trouble you are facing with your unit and we will gladly assist you. Even with the high importance ASUS places on quality, at the end of the day our units are very complex technical products, which can sometimes malfunction. Please rest assured that we sincerely wish to assist you in resolving this issue. For further assistance, send us an email at [email protected] and provide the link of this interaction for reference with this case number: N2104050369-0028.
  Answered 3 years ago by ASUS Answers
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Questionmy laptop has a black wire sticking out where the charger port is. I don't know why because i haven't dropped it or even remembered dropping it recently. if i could have a reason why and/or if its a serious issue. Would help me a lot; Thank you!
Asked 3 years ago by anonymous.
- Answer We recommend taking it to the nearest BestBuy Store for inspection or testing.
  Answered 3 years ago by ASUS Answers
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QuestionWhen are you restocking this??
Asked 4 years ago by rawi.
- Answer For more information regarding inventory, please contact BestBuy directly.
  Answered 4 years ago by ASUS Answers
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Questionhow much money can I trade this laptop in for?
Asked 4 years ago by john.
- Answer For sales information or trade-in, please contact BestBuy directly at: 1 (888) 237-8289 for details.
  Answered 4 years ago by ASUS Answers
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QuestionIn a previous question it was said that the NVME m.2 ssd is upgradable. What would be a good replacement for this computer specifically?
Asked 4 years ago by MemyselfandI.
- Answer The SSD can be upgraded up to a maximum size of 2TB PCIe M.2 NVMe 2280.
  Answered 4 years ago by ASUS Answers
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QuestionIs it touchscreen
Asked 4 years ago by Rhonda.
- Answer This model is not, but there another model that is!
  Answered 4 years ago by Kimberly
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Questiondoes this feature a fingerprint reader?
Asked 4 years ago by tjd.
- Answer No it does not.
  Answered 4 years ago by Kimberly
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QuestionIs it good for Windows 11 upgrade?
Asked 4 years ago by Anonymous.
- Answer I upgraded this laptop to Windows 11 last week and it works great. No issues.
  Answered 3 years ago by MaxFan
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QuestionI just bought this laptop, the first day of using it all is fine, but the second day it overheats instantly and the fan is going full power when i had just turn this laptop on, there are no open applications or tabs. What should i do?
Asked 4 years ago by Faye.
- Answer Call ASUS if its been longer than the stores return policy. It's defective.
  Answered 4 years ago by John
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QuestionIs the battery removable? Can I get the battery replaced when it dies?
Asked 4 years ago by Anonymous.
- Answer No
  Answered 4 years ago by CSmith
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Showing 41-60 of 167 questions

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