“The battery doesn't last 4hrs when running basic Microsoft suite apps. I saw in the specs that it can last 12 hrs. Would this mean that there is a problem with my laptop? I have only been with it for 2 days.”
1-1 of 1 Answer
Make sure battery is charged fully - 100%. And, while plugged in, make sure all updates are done. Some Windows updates are large, and make the processor and storage work a lot. If all that is done, and battery still discharges quickly, there may be a problem with charging circuit not fully charging battery, or perhaps a bad battery.
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