Questions & Answers

Q: QuestionDoes it have USB 3.1 Gen 2 (10Gbps), as either type A or C?

Asked 5 years ago by Olu.

• A:Answer Sorry but I don’t have that any longer. But if you go on the Asus website I’m sure it mentions it.

  Answered 5 years ago by SDipVerified Purchase

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Q: QuestionIt only has 1 USB-C outlet. Is it needed to connect with the power cable (in which case, can you only use the USB-C outlet when the computer is on battery mode)?

Asked 5 years ago by mac1011.

• A:Answer This model have one USB type C port that does not support charging or display.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan I order it with a keyboard in Spanish?

Asked 5 years ago by Nicolas.

• A:Answer No, this model does not have a bilingual keyboard option.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes it support Fingerprint?

Asked 5 years ago by Sharuq.

• A:Answer No but it has reconizes your face thats faster it boots under 20 seconds!!!.

  Answered 5 years ago by MiltonVerified Purchase

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Q: QuestionThis does not list if it is wifi-5 or wifi-6. Could you confirm what sort of wifi capabilities this laptop has?

Asked 5 years ago by CaptnCrunch.

• A:Answer The laptop utilizes WIFI 6 using a 802.11ax chipset.

  Answered 5 years ago by ASUS Answers

  
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Q: Questiondoes it have bluetooth?

Asked 5 years ago by AD226.

• A:Answer Yes, this model does have Bluetooth.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionHow adequate are the specs, specifically the graphics card, to be able to smoothly run software like Autocad, Photoshop, and 3D Max? Will this laptop suffice or do I need to look at something else?

Asked 5 years ago by Orejon.

• A:Answer It is a very good recommendation for running CPU and GPU intensive software or applications without compromising speed or performance.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan this play gaming like Grandtheft auto five?

Asked 5 years ago by Kaiile.

• A:Answer I use it to play World of Warcraft but it gets hot while gaming so I bought a laptop fan which helps to keep it cool. The game looks great and runs well on it other than that.

  Answered 5 years ago by SmartinVerified Purchase

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Q: QuestionCan the computer run and edit 3D modeling and visualization software like Sketch Up and ArcGIS?

Asked 5 years ago by Nic.

• A:Answer yes, the computer can run ArcGis

  Answered 5 years ago by MeldVerified Purchase

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Q: QuestionOnline it says this model comes with an Asus Pen, but this listing does not say anything about that. If it doesn't come with a pen, does Asus sell this separately, and where can I buy it?

Asked 5 years ago by JoeBlough.

• A:Answer It did not come with the pen. I bought what was listed as an Asus pen on Amazon for $28 but it did not have the Asus name on it when I received it and it was horrible. I returned it and bought the Wacom Bamboo ink plus. It works good on the screen but not on the screen pad.

  Answered 5 years ago by SmartinVerified Purchase

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Q: Questionwith what ASUS Stylus is the Q547FD compatible?

Asked 5 years ago by Anonymous.

• A:Answer The laptop supports active Stylus pen.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionI’m an animator and I wanted to know what kind of pencil would be compatible with the laptop

Asked 5 years ago by Anonymous.

• A:Answer The laptop suppports active Stylus pen.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this model come with a warranty? for How many years?

Asked 5 years ago by doesit.

• A:Answer This laptop comes with a 12 month warranty. https://www.asus.com/us/support/article/681/

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs the laptop case machined aluminum ?

Asked 5 years ago by AY68.

• A:Answer Short answer no. The top is aluminum, but the bottom is a sturdy plastic.

  Answered 5 years ago by SpideyVerified Purchase

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Q: Questionwhat is the warranty with this

Asked 5 years ago by kb.

• A:Answer It is a one year bumper to bumper, you get a my asus app and register direct with asus.

  Answered 5 years ago by JulioVerified Purchase

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Q: QuestionIs the big screen "touch screen" or just the track pad?

Asked 5 years ago by Eims.

• A:Answer Both the main display (big Screen) and trackpad are touch screens.

  Answered 5 years ago by DonnieBVerified Purchase

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Q: QuestionWill ASUS release any Zenbook models with hybrid drives, similar to the Q-Series hybrid drive?? I know ASUS has a hybrid drive Zenbook Pro but for some unknown reason to me, it is not available through Best Buy. ASUS representative please respond.

Asked 5 years ago by Anthony.

Q: QuestionDoes this model have space to include a SATA drive in addition to the already included PCI-e SSD? Is there any word from ASUS as to what model is going to be the successor to the hybrid drive ASUS Q series; not the Zenbook.

Asked 5 years ago by Anthony.

Q: QuestionIs this laptop compatible with drawing display (monitor) tablets that use HDMI such as Huion and Wacom?

Asked 5 years ago by Ebi.