Questions & Answers

Q: QuestionHow can i buy it

Asked 5 years ago by amy.

Q: QuestionDoes this laptop come with a camera? If so what are the quality specs?

Asked 5 years ago by CollegeZoomer.

• A:Answer Yes, it comes with a built-in HD camera.

  Answered 5 years ago by ASUS Answers

  
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Q: Questionif I record 4k videos with a drone or gopro, is this laptop strong enough to play the videos off a micro SD card?

Asked 5 years ago by Adam.

• A:Answer Yes, there is no problem playing a 4K video.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes it come with Microsoft Word?

Asked 5 years ago by Bo.

• A:Answer No, this model does not comes with Microsoft word installed.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat version of Windows OS does this laptop run

Asked 5 years ago by stedge.

• A:Answer This unit has Windows 10 Pro pre-installed.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIT doesn't specify the graphics, can you confirm the graphic processor please.

Asked 5 years ago by Rambo.

• A:Answer This model features integrated graphics from the i7-8565U.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop support Windows Hello?

Asked 5 years ago by Copper.

• A:Answer Yes, the laptop does support Windows Hello.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat's the battery life for this computer?

Asked 5 years ago by Andy.

• A:Answer The battery life is approximately 7 hours with light to medium workload.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan Linux be installed and run without issues in this laptop?

Asked 5 years ago by DP.

• A:Answer The laptop was qualified, validated and released with Windows OS only.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this computer have the interactive touch and number pad?

Asked 5 years ago by Anonymous.

• A:Answer No it does not.

  Answered 5 years ago by ZenbookSVerified Purchase

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Q: QuestionHello, I read some of the questions and answers about this laptop, but I just want to double check. Can this laptop do REVIT, audio desk, inventor? Some friends of mine suggested Linthicum battery is good to have for laptop because it last longer.

Asked 5 years ago by Gene.

• A:Answer The laptop is not recommend to run those software, it does come with a lithium battery.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWiFi and Bluetooth and camera for this laptop? I don't think I see any of these under "features" .

Asked 5 years ago by Gene.

• A:Answer It has them.

  Answered 5 years ago by ZenbookSVerified Purchase

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Q: QuestionI understand this laptop has low sound issues. A user states it was improved through some updates. What are the updates needed?

Asked 5 years ago by Journeywoman.

• A:Answer Your answer to Journeywoman on the laptop low sound issues. So how do you up keep and maintain so the laptop performance is great?

  Answered 5 years ago by Gene

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Q: QuestionIs the battery user replaceable or must I rely on a technician to do it?

Asked 5 years ago by LennyBoy.

• A:Answer The battery is replaceable, it is recommended to be performed by a trained technician.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat are the differences between ASUS - ZenBook S UX391FA 13.3" and ASUS - ZenBook 13.3" UX333FA-AB77? Which one is better?

Asked 5 years ago by Aejay.

Q: QuestionIs this laptop good for video editing?

Asked 5 years ago by fernie.

• A:Answer The laptop is good for light or basic video-editing, not for professional projects.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat power cord do I buy if I want a spare? Also, what hub if I want another hub for additional ports?

Asked 5 years ago by Narnia59.

• A:Answer The spare AC adapter needs the following specification below, and a USB-C Hud can be used for additonal ports. 65W power adapter Plug Type: Type-C (Output: 19V DC, 65W) (Input: 100-240V AC, 50/60Hz universal)

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop have a TPM chip, what version of TPM does it support?

Asked 5 years ago by Tim.

• A:Answer Yes, this model comes with version R2.0.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes it run hot and is the fan loud?

Asked 5 years ago by Scooter.

• A:Answer It is not loud at all, but it runs very hot and gets very slow when it is hot.

  Answered 3 years ago by AnonymousVerified Purchase

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