“do I need to download any special app from the play store cause they keep unpairing during the day several times?”
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Sometimes the ATH-CKS5TW will unpair / turn off if there are programs running in the background that paused. For example, if you pause Spotify or YouTube in the background before you go into a Zoom meeting, after 30-60 minutes the headphones may turn off. Closing out of the background programs before going into the call appears to fix the issue. This appears to have something to do with the way the headphones are communicating with the computer, they get confused when no audio is being played (even though you are in a meeting) after 30-60 minutes. The headphones turn off in order to conserve battery power.
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