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Questions & Answers

Your price for this item is $549.99
The comparable value price is $749.99
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  • QuestionDoes the item have a warranty option to pay

    Asked by Warranty.

    • Answer Ausom provides an easy, reliable and efficient service for all products under our warranty. Please refer to the chart below for the warranty periods of various products and accessories. Frame 2 years Motor 1 year Accelerator 1 year Controller 1 year Accelerator 1 year Battery 6 months Charger 6 months Display 1 year Disc Brake 1 year Brake Assembly 1 year Folding Assembly 1 year Front Light 1 year Rear Light 1 year Handlebar 1 year Handlebar Grip 14 days Wheel 30 days Saddle 14 days Inner Tube & Tire 14 days Others 14 days Even if your problems are not covered by the Warranty, you can purchase the replacement parts from us. As the manufacturer, we offer competitive prices for the parts of our e-scooters.

      Answered by john

  • QuestionIs the dual suspension adjustable? My kid is ~115 lbs and I just want to know if it can be adjusted down to useful stiffness for them

    Asked by Anonymous.

    • Answer It can be adjusted appropriately, but the corresponding tools will be needed.

      Answered by john