A:AnswerIt has a self cleaning system they suggest to use weekly and to clean the filter system by hand every 6 months. The self cleaning is just pressing a button on the back side which you hold until you hear it come on. Usually runs about a hour and a half. That helps the lines stay clean and water fresh.
A:AnswerHello Momof8. If you review the 3rd image on bestbuy.com you will see the buttons for the hot, cool, and cold water dispenser, located on the top of the unit. The hot water can not be dispensed without releasing the child safety lock. Please contact our Customer Support Team at 1-800-256-0695 or [email protected] if you have any other questions regarding Avalon water cooler dispensers!
A:AnswerAll models have recently switched from ozone to UV self-cleaning except for A14 which still uses ozone. This unit will automatically self-clean using UV LED inside the cold tank instead of manually turning on the ozone.
The internal water reservoir has a self-sanitizing UV LED bulb that will sanitize any water entering the machine. This also helps prevent any bacteria from building up inside the machine. The UV will turn on and off automatically.
Thank you
A:AnswerHi J! The Avalon A3 water dispenser is compatible with any 3 or 5 gallon water jug, which we assume Hinckley supplies. We recommend contacting them to be sure they can accommodate one of these sizes. Happy Hydrating!