Questions & Answers

Name: Avaya - Huddle IX 2160 (4K) Webcam
Brand: Avaya
SKU: 6397094
Price: 249.99 USD
Rating: 4.3 (49 reviews)

Avaya - Huddle IX 2160 (4K) Webcam

Model:: 700514534; |
SKU:: 6397094

User rating, 4.3 out of 5 stars with 49 reviews.

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QuestionWindows 10 recognized the Avaya HC020 when I plugged in the USB 3.0.1 and verified when it was set up. My problem is that I cannot find instructions on how to use the remote and I cannot find this device on my desktop. Any suggestions? Thanks very much.
Asked 5 years ago by AJ53.
- Answer Avaya Huddle cameras HC020 / HC050 / Collaboration Unit CU360 / B109 for Consumer Channel: Do I need a Sold To / Functional Location Number? https://support.avaya.com/ext/index?page=content&id=FAQ117158 Avaya IX HC020 / HC050 Huddle Cameras: How to setup with PC / Mac Software Clients https://support.avaya.com/ext/index?page=content&id=FAQ116095 AVAYA IX HC020 camera setup on PC or a laptop with a 3rd party software client application https://support.avaya.com/ext/index?page=content&id=FAQ117115 Avaya HC020 / HC050 Huddle Cameras: Can I connect the camera wirelessly? https://support.avaya.com/ext/index?page=content&id=FAQ117156 Avaya IX HC020 / HC050 Huddle Cameras: How to use the Remote Control and configure their settings? https://support.avaya.com/ext/index?page=content&id=FAQ117106 Avaya IX Huddle Camera HC050 Remote Control Guide https://support.avaya.com/ext/index?page=content&id=FAQ117111 Avaya IX Huddle Camera HC020 Remote Control Guide https://support.avaya.com/ext/index?page=content&id=FAQ117108 Avaya Huddle cameras HC020 / HC050: Why Camera and Microphone are not detected https://support.avaya.com/ext/index?page=content&id=FAQ117112 Avaya Huddle cameras HC020 / HC050: Why does the camera menu appear mirror? https://support.avaya.com/ext/index?page=content&id=FAQ117159 Avaya Huddle Camera HC020: Why Pan and Tilt do not work ? https://support.avaya.com/ext/index?page=content&id=FAQ117082 Avaya Huddle cameras HC020 / HC050: How to download a firmware upgrade file? https://support.avaya.com/ext/index?page=content&id=FAQ117157 Avaya IX HC020 / HC050 Huddle Cameras: How to upgrade using a Windows PC https://support.avaya.com/ext/index?page=content&id=FAQ117091 Avaya IX Camera HC020 : How to upgrade the firmware using Mac https://support.avaya.com/ext/index?page=content&id=FAQ117113
  Answered 5 years ago by selfhelp
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QuestionWhy does it need an ethernet connection? Does it connect to the computer directly?
Asked 5 years ago by Junior.
- Answer It doesn't need to use it. That's there if you are connecting this to an Avaya networked setup. The camera will work ok as standalone otherwise.
  Answered 5 years ago by Dan1180
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QuestionIs this a suitable web camera for personal web camera use?
Asked 5 years ago by DebB.
- Answer Yes, it is -- the installing a bit tricky, at least for when I did it on Windows 10 via USB 3.0. I wrote a review that breaks down the steps on getting it to work better.
  Answered 5 years ago by RegentOfYorkies
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QuestionIf you lose the remote, what is the best way to go about replacing it?
Asked 4 years ago by GG1130.
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QuestionCan the HDMI be used to connect to a smart tv?
Asked 4 years ago by Steve.
- Answer I am not sure of the answer, but it doesn't come with an HDMI cable. it has an USB A (enhanced - larger than normal USB-A). I use it into the USB port on my computer (I have a PC and a Mac) and then run an HDMI cable from my computer to a tv and it works great. I have never had a reason to run the camera directly to a tv but you would need a special cable to do so, if it would work.
  Answered 4 years ago by DRSM
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QuestionDoes this camera rotate
Asked 5 years ago by wally.
- Answer I am not sure what you mean by rotate. It does not go back and forth (like Pan/Tilt). The camera doesn't physically move, but the remote control allows you to move the cameral right or left as well as zoom. And there are pre-sets so you can zoom to different parts of the room with 1 click. It took me a bit to figure that out. documentation not great, but works great.
  Answered 4 years ago by DRSM
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QuestionWill this mount on a standard tripod?
Asked 5 years ago by Anonymous.
- Answer Yes; it has a 1/4-20 standard thread for mounting to a camera tripod.
  Answered 5 years ago by Beuford
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QuestionWhen will this webcam be available for purchasing?
Asked 5 years ago by Wtkn.
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QuestionDoes this camera have a built in microphone?
Asked 5 years ago by Anonymous.
- Answer yes
  Answered 5 years ago by phil
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QuestionCan I use this for a hp all in one computer
Asked 5 years ago by Mike.
- Answer USB3 or HDMI
  Answered 5 years ago by Mario
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QuestionThe manual mentions needing the Avaya client. If so will it then not work with other platforms such as Zoom?
Asked 5 years ago by Kbono.
- Answer This camera is also designed to work with Avaya's networked setup. If you are using it as a standalone camera, it is just plug and play. Zoom will detect it as long as Windows does. You can then select in the settings to use the camera and the built in microphone as default.
  Answered 5 years ago by Dan1180
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QuestionCan this be used with iPad Pro (latest model) and MacBook Pro (2019 model)?
Asked 5 years ago by Anonymous.
- Answer I haven't tried it with my iPad but it works with my MacBook Pro 16 2019
  Answered 4 years ago by DRSM
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QuestionWhats the return policy on this?
Asked 5 years ago by Anonymous.
- Answer 15 days, 30 Elite, 45 Elite +
  Answered 5 years ago by BigDaddy27
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QuestionWHAT IS THE THREAD PITCH FOR THE CONNECITON ON THE BOTTOM OF THIS UNIT? IS IT 1/4-20 FOR A TYPICAL TRIPOD MOUNT?
Asked 5 years ago by BRENT.
- Answer I don't know the numbers, but it fits on a normal camera tripod
  Answered 4 years ago by DRSM
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Showing 1-14 of 14 questions

Questions & Answers

Avaya - Huddle IX 2160 (4K) Webcam

Q: QuestionWindows 10 recognized the Avaya HC020 when I plugged in the USB 3.0.1 and verified when it was set up. My problem is that I cannot find instructions on how to use the remote and I cannot find this device on my desktop. Any suggestions? Thanks very much.

Q: QuestionWhy does it need an ethernet connection? Does it connect to the computer directly?

Q: QuestionIs this a suitable web camera for personal web camera use?

Q: QuestionIf you lose the remote, what is the best way to go about replacing it?

Q: QuestionCan the HDMI be used to connect to a smart tv?

Q: QuestionDoes this camera rotate

Q: QuestionWill this mount on a standard tripod?

Q: QuestionWhen will this webcam be available for purchasing?

Q: QuestionDoes this camera have a built in microphone?

Q: QuestionCan I use this for a hp all in one computer

Q: QuestionThe manual mentions needing the Avaya client. If so will it then not work with other platforms such as Zoom?

Q: QuestionCan this be used with iPad Pro (latest model) and MacBook Pro (2019 model)?

Q: QuestionWhats the return policy on this?

Q: QuestionWHAT IS THE THREAD PITCH FOR THE CONNECITON ON THE BOTTOM OF THIS UNIT? IS IT 1/4-20 FOR A TYPICAL TRIPOD MOUNT?

QuestionWindows 10 recognized the Avaya HC020 when I plugged in the USB 3.0.1 and verified when it was set up. My problem is that I cannot find instructions on how to use the remote and I cannot find this device on my desktop. Any suggestions? Thanks very much.

QuestionWhy does it need an ethernet connection? Does it connect to the computer directly?

QuestionIs this a suitable web camera for personal web camera use?

QuestionIf you lose the remote, what is the best way to go about replacing it?

QuestionCan the HDMI be used to connect to a smart tv?

QuestionDoes this camera rotate

QuestionWill this mount on a standard tripod?

QuestionWhen will this webcam be available for purchasing?

QuestionDoes this camera have a built in microphone?

QuestionCan I use this for a hp all in one computer

QuestionThe manual mentions needing the Avaya client. If so will it then not work with other platforms such as Zoom?

QuestionCan this be used with iPad Pro (latest model) and MacBook Pro (2019 model)?

QuestionWhats the return policy on this?

QuestionWHAT IS THE THREAD PITCH FOR THE CONNECITON ON THE BOTTOM OF THIS UNIT? IS IT 1/4-20 FOR A TYPICAL TRIPOD MOUNT?