Questions & Answers

Q: QuestionCan you get accessories- I would like to find A new one round pan

Asked 1 year ago by Maisy.

Q: QuestionOne of the bumpers on the tray are torn after one use. Could you recommend replacement bumpers?

Asked 1 year ago by Ap.

Q: QuestionDo you have to turn over food contents before final cooking time?

Asked 1 year ago by Anonymous.

• A:Answer Yes. this works best , especially for bone in chicken.

  Answered 1 year ago by JuanRVerified Purchase

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Q: QuestionDoes this air fryer need to be pre-heated before using?

Asked 1 year ago by Anonymous.

• A:Answer Not all the time. It depends on what you're cooking. Follow recipe directions.

  Answered 1 year ago by DiannaCVerified Purchase

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Q: QuestionIs the air frier accessible by a total blind individual?

Asked 1 year ago by Chuck.

• A:Answer Beeping sound is all same so I would say no. And it might depend on whether that person usually uses touchscreen devices or not.

  Answered 1 year ago by SraAVerified Purchase

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Q: Questionpower range accept 220v?

Asked 1 year ago by iraj.

• A:Answer 110 VOLTS in usa

  Answered 1 year ago by AirfryerVerified Purchase

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Q: QuestionHow do you Pause the air fryer? I press the Pause/Start button while cooking but the fan keeps going. Is that supposed to happen? Does it only pause the timer? I’ve used a different air fryer where the fan stopped when i pressed pause so I am confused.

Asked 1 year ago by JC.

• A:Answer Just pull the drawer out and it will stop. When you put it back in, it will resume where you left off

  Answered 1 year ago by HeidiK

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Q: QuestionThe control panel won’t illuminate. Unable to press the START/PAUSE button.

Asked 1 year ago by Perez.

• A:Answer Sounds like it is defective, I would return it.

  Answered 1 year ago by KiKiCee

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Q: QuestionI've been through two separate Best Buy Insignia brand Air Fryers, both of which were recalled. Any chance of burns, lacerations, or fires with this particular model? Thx

Asked 1 year ago by DoughyDoug.

• A:Answer No so far its been safely used in our household

  Answered 1 year ago by JosephAVerified Purchase

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Q: QuestionWhy does it say the weight is 116 lbs

Asked 1 year ago by LaverneJ.

• A:Answer If you believe it weighs 116 lbs, you need to start exercising.

  Answered 1 year ago by DissappointmentVerified Purchase

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Q: QuestionWas this product recalled for safety reasons?

Asked 1 year ago by Claudia.

• A:Answer I don't think so Best Buy is pretty good with their products on recalls They wouldn't sell it I purchased an insignia pressure cooker 3 years ago and they sent me something in the mail saying that they had a recall and sent me a new basket and pressure valve.

  Answered 1 year ago by Kevin

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Q: QuestiondO YOU HAVE TO use any kind of liquids when cooking in it?

Asked 1 year ago by BADBOY.

• A:Answer No

  Answered 1 year ago by NitaG

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Q: QuestionHow much does weight in lbs?

Asked 1 year ago by Anonymous.

• A:Answer 15 lb I think not too heavy

  Answered 1 year ago by MorrisSVerified Purchase

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Q: QuestionHow loud? I have an older model by this company and it’s really loud. Have the newer ones gotten quieter?

Asked 2 years ago by Jdsquared.

• A:Answer Pretty quiet i have no complaints. I use it in the middle of the night sometimes and my family dont hear it.

  Answered 2 years ago by Talisa33Verified Purchase

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Q: QuestionMy Bella 6 QT Air fryer (item 90131 model KZ6011S) will power on. I bought the Air in December 2021 and have always used it till last week when it stopped working. Do I send it back to the store for repairs?

Asked 2 years ago by Anonymous.

• A:Answer No follow instructions on the warranty

  Answered 2 years ago by Laquince21Verified Purchase

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Q: QuestionDo I need step down to use it at 220V outlet or only 110V ? in other countries

Asked 2 years ago by Jake.

• A:Answer 110V only

  Answered 2 years ago by JesseVerified Purchase

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Q: QuestionShould you hit pause to stop it?

Asked 2 years ago by Jom.

• A:Answer YES

  Answered 2 years ago by happysmilingfaceVerified Purchase

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Q: QuestionIs preheat OK

Asked 2 years ago by Jim.

• A:Answer Yes

  Answered 2 years ago by happysmilingfaceVerified Purchase

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Q: QuestionCan I order this item to be shipped to California

Asked 2 years ago by Mardi.

• A:Answer Yes i ordered in store because was sold out and it as ship to my home in Memphis

  Answered 2 years ago by AprilPVerified Purchase

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