A:AnswerYes you can, I do it all the time. Remember to select first Dual Cook, then select the side you will be cooking in (Left or right) set up the side that will be cooking and ignore the other side. It will only turn on and cook on the side you program.
A:AnswerThe one I bought is also defective. Had nothing but issues, and if you can get it to work, it does not cook the food like any other I've had. Gourmia is by far the best. Bella brand owes us all a refund!! Or Best Buy does for selling this crap!
A:AnswerThe inside dimensions are 12" long by 9" wide without the divider. With the divider, the length is broken down to just below 6" on each side. I own this same bella Pro 9qt Air fryer with Dual Flex Basket I bought for Black Friday 2023.
A:AnswerSelect dual cook right after power bottom. Then select air fry then right or left. If you hit air fry or bake etc after power button you can’t chose dual cook
A:AnswerHello, thank you for reaching out! It is important to always check sold by as there are 3rd party vendors selling products and the warranty is valid only through authorized retailors. If you would like more information please send us an email to [email protected]. Thank you - Bella customer service
A:AnswerIt seems there might be some confusion. The safest bet would be to follow the guidance from the manufacturer, so I'd recommend reaching out directly to Bella customer service for clarification on whether those components are dishwasher safe.
A:AnswerIt sounds like there might have been an issue with the synchronization process. Make sure both sides are properly connected and synced before starting the cooking process. You might want to double-check the instructions to ensure you didn't miss any steps. If the problem persists, you could contact the manufacturer for further assistance or troubleshooting tips.
A:AnswerIT means the product is toast and you will need to get it replaced (for free through Bella customer service, if the product is still under warranty). I had a similar issue to my first one (after about 13 months of use) but since the product has a 2 year warranty, Bella replaced the damaged product with a newer and better product.
