Questions & Answers
- Model:
- PD3200U
- |
- SKU:
- 5713589
Highly rated by customers for: Color Accuracy, Connectivity, Resolution
Page Showing 1-12 of 12 questions
Q: QuestionOne of the images looks to show 2 HDMI inputs, but the specs list only 1. Which is correct?
Asked by Brian.
- A:Answer There are 2 HDMI 2.0 inputs on my BENQ PD3200U monitor.
Answered by Howard
Q: QuestionAre the monitors being sold now come with the 2019 firmware update that resolves the flickering issue that’s been plaguing this model?
Asked by EmCue.
- A:Answer I bought my PD3200U three months ago, have used it very heavily, and have experienced absolutely none of the problems described by earlier purchasers. In fact, I've experienced no problems whatsoever, and the image quality is superb for the price (yeah, a $6,000 Eizo ColorEdge would no doubt be better). If you're in this price range, and want this size screen, this is the one to get. I looked at similarly priced Asus, LG, Dell, etc., and the BenQ is simply superior. I suspect the same would be true of the flagship models; Asus in particular is notorious for horrendously bad quality control even for $1,500+ models, whereas this whole issue with the flickering appears to be one isolated incident at BenQ, and if my own experience is any indication, they are telling the truth about having resolved it. My PD3200U has not one single dead pixel, and there is little to none of the dreaded backlight bleed when watching 2.35:1 theatrical films with letterboxing at top and bottom in a darkened room. The top right corner has a bit of glow, which I never notice when watching even dark Sci-Fi films. Again, at this price you can't expect it to be as close to perfect as an Eizo (or BenQ's own flagship models, which cost two to three times as much as the PD3200U), but it's vastly better than what I've seen from the other major brands at this tier. Text is smooth and crisp as long as you run the PD3200U at its native 3840x2160 resolution. Overall build quality is excellent. Speaking of the native resolution, make sure your video card is up to the challenge of 3840x2160 @ 60 Hz and True Color (32 bit), and your CPU as well. These monitors require real processing power, and my review is based on running the BenQ on a system that can do it justice. I'm quite picky about image quality, particularly color accuracy and uniformity across the screen, so what I'm saying here about how the BenQ stacks up against other brands actually means something. This BenQ was purchased to replace a Sony GDM-F520 FD Trinitron that finally died on me. If you're familiar with the Sony's reputation for stunning color and deep blacks, then you will know it's high praise for me to honestly say I would rather have the BenQ PD3200U, at this point. I never thought I'd be saying that about any LCD monitor costing less than maybe $3,000.
Answered by ImNotIkeClanton
Q: QuestionI have a Macbook Pro (late 2013). Is there any way to get this monitor to work at full res with my computer? Is this monitor SST? MST?
Asked by toxicwes.
- A:Answer Yes, thunderbolt to HDMI .... do a profile on the monitor using apple DISPLAY function ... save, then select it.
Answered by ETTS
Q: QuestionDoes this monitor have HDR? If so, what type? Thanks.
Asked by Jacob.
- A:Answer That's a great question, although this monitor does not have HDR, it does have some other very impressive specs. 32 in Display Static Contrast: 1000:1 Dynamic Contrast 20000000:1 Refresh Rate: 60Hz sRGB 100%, Adobe RGB 73%
Answered by BenQ Customer Service

Q: QuestionAre the included HDMI cables version 2.0?
Asked by Anonymous.
- A:Answer yes, I use the smaller HDMI plug for connecting to a MSI Trident in 4k native and the large plug HDMI for playing 4k and HDR content from streaming/media player . Great Monitor for photo editing and multimedia player.
Answered by Thelton
Q: QuestionI have a MACPRo that has a thunderbolt output that I currently use for a thunderbolt display and a HDMI output going to a Sony 4k display using Windows 8 professional OS. Can I use this monitor with a Thunderbolt adaptor to a displayport cable & work
Asked by PWT.
- A:Answer Yes; a Thunderbolt to DisplayPort cable is actually the best way to run this monitor. This is the setup I use and it works flawlessly.
Answered by Cookie1
Q: QuestionDoes this Monitor support Nvidia's G-Sync?
Asked by remoz.
- A:Answer No, the refresh rate is only 60Hz.
Answered by CommunityAnswer
Q: QuestionIs there a way to setup the internal KVM switch to select both a USB stream and video input with one button press? Selecting the USB stream, waiting for the OSD message to clear, then selecting the video input gets kind of annoying. Thanks!
Asked by ChrisGeek.
- A:Answer No, the next video input must be selected.
Answered by CommunityAnswer
Q: QuestionIs anyone trading options with thinkorswim on a 3840x2160 display? (Densely packed multi-window screens with charts). My early 2015 Mac is 2560x1600. Is there any benefit to using a 3840x2160 display?
Asked by Cobra22.
- A:Answer 3840x2160 is native 4K; and most 4K video also has HDR (High Dynamic Range - primarily noticeable in darker scenes - makes a huge improved image difference).
Answered by Thelton
Q: QuestionIs this model (PD 3200U 4K) and firmware compatible with Mac? Thanks
Asked by Acke.
- A:Answer I have this exact monitor and am using it with the latest model of the MacBook Pro. It works perfectly and looks amazing! Also, I've found it works best if you use a DisplayPort cable instead of the HDMI.
Answered by Cookie1
Q: QuestionWhen will you get more of these in I need to purchase one asap.
Asked by Robert.
- A:Answer Best Buy doesn't carry this particular monitor in stock (as far as I'm aware), so you'll need to order it online or at a Best Buy store. I recently purchased this exact monitor from Best Buy online and had it delivered to a local store for pickup. The estimated delivery time was two weeks, but it actually came in six days. By the way, this is an awesome monitor!
Answered by Cookie1
Page 1, Showing 1-12 of 12 questions
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