Questions & Answers

Name: Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 16/15/14/13/12 series and MagSafe Compatible Devices - White
Brand: Best Buy essentials™
SKU: 6510529
Price: 10.99 USD
Rating: 4.2 (590 reviews)

Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 16/15/14/13/12 series and MagSafe Compatible Devices - White

Model:: BE-MQ25KW23; |
SKU:: 6510529

User rating, 4.2 out of 5 stars with 590 reviews.

Highly rated by customers for:

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Page Showing 21-38 of 38 questions

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QuestionCan I leave it plugged in when it’s fully charged or should it be unplugged?
Asked 1 year ago by AB.
- Answer We suggest to unplug it when fully-charged to avoid any damage. Damage due to incorrect operation or maintenance does not cover the warranty. Dina || Best Buy Essentials Support || https://www.bestbuy.com/site/best-buy-brands/best-buy-essentials/pcmcat1608755959445.c?id=pcmcat1608755959445
  Answered 1 year ago by BestBuyEssentialsSupport Team
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QuestionWill it work with the SE series iPhone
Asked 1 year ago by AB.
- Answer This only works with iPhone 15/14/13/12 series and MagSafe Compatible Devices. Dina || Best Buy Essentials Support || https://www.bestbuy.com/site/best-buy-brands/best-buy-essentials/pcmcat1608755959445.c?id=pcmcat1608755959445
  Answered 1 year ago by BestBuyEssentialsSupport Team
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QuestionHow long does the power bank charge last?
Asked 1 year ago by Diego.
- Answer Hi Diego, It is 3.33 hours. Renee, Best Buy essentials support
  Answered 1 year ago by BestBuyEssentialsSupport Team
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QuestionWill this do passthrough charging over magsafe when plugged in to a power source? So if I plug the battery in to charge it while my phone is on the battery, will it charge both at the same time?
Asked 2 years ago by GaryR.
- Answer No pass through charging. If the pack is being charged it can not also charge your phone with MagSafe. I tried several times. However if not charging the pack you can charge a device with a wired connection at the same time as the MagSafe.
  Answered 1 year ago by Anonymous
  Answer this question
QuestionDoes this charge a Iphone 12 pro max ?
Asked 2 years ago by Phone.
- Answer yes
  Answered 1 year ago by MedissonM
  Answer this question
QuestionI am pleasantly surprised at how well this works! It is a bit heavy but it works great! It even charged my wireless AirPods case! My question is: How does it know when I am charging the unit versus wired charging a device?
Asked 2 years ago by awnaw.
- Answer The magnets in it will send a signal to the power bank letting it know.
  Answered 1 year ago by Anonymous
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QuestionWill this charge for my iPhone 14 pro max?
Asked 2 years ago by XT515.
- Answer Yes, currently using it.
  Answered 2 years ago by JessieM
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QuestionWill this charge my Apple Watch?
Asked 2 years ago by Anonymous.
- Answer Using the interface as intended, no, since the Apple watch doesn't specifically use the magsafe protocol for attaching. Magnet on the watch is too small. You CAN, of course, use a watch charger cable that has a USB c plug on the end and plug the cord into the bottom of the battery pack. The port can either receive or provide power, so that can be an option.
  Answered 2 years ago by Sk3tchyIV
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QuestionWhat does it mean when I click the side button and the LED starts blinking orange and I cannot seem to charge anyting with it? When I plug it in, it also does not seem to charge.
Asked 2 years ago by Antonio.
- Answer I'm guessing that your battery pack is out of juice. I would let it charge for a good amount of time- I'd say a few hours- before trying to use it to charge your phone. If there is still no signs of life, make sure your phone has magsafe. If your iPhone does and it still doesn't work after letting the pack charge, you might have to RMA that battery pack... Most likely just out of power, though, so try that first...
  Answered 2 years ago by Sk3tchyIV
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QuestionHow do you turn it on and off? Also why does it beep?
Asked 2 years ago by Eli.
- Answer Hi Eli, For Wireless charging 1.Please place your Magsafe-compatible device on the center of the wireless charger (with the screen facing out). Note: The LED indicator lights green for five seconds when wireless charging begins, then turns off. For Wired Charging: Wired charging 1 Please plug one end of the included USB-C cable into your portable charger’s USB-C port. 2 Plug the other end into your device. You portable charger automatically begins charging your device. Note: The LED indicator lights green for five seconds during wired charging, then turns off. 3 If charging Airpods or an Apple Watch, press the LED button twice to start the low current charging mode. You should only hear a tone when you set it down on the charger. If it continues making a sound, then something is wrong with the charger or the power source or the case on your phone is interfering with the wireless charging. Renee, Insignia Support
  Answered 2 years ago by BestBuyEssentialsSupport Team
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QuestionHow does this sit on an iPhone 12 mini? I've seen other brands say there's an overhang at the bottom depending on size. Is that the case with this one?
Asked 2 years ago by Aimsle.
- Answer Yes their power bank overhangs the bottom over 1/4 inch and the sides by a little on the mini. It is also pretty thick.
  Answered 2 years ago by George
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QuestionDoes this day charged if it’s not in use?
Asked 2 years ago by Zad1999.
- Answer There may be some discharge that happens when not in use, but it shouldn't be significant enough to kill the battery unless you have it sitting around for weeks without charging...
  Answered 2 years ago by Sk3tchyIV
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QuestionCan you charge another device via cable?
Asked 2 years ago by Federico.
- Answer Surprisingly you can! Usb c port is bidirectional. Feel free to use this battery pack like a standard power bank for devices that don't have magsafe.
  Answered 2 years ago by Sk3tchyIV
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Questiondoes it work for the iphone xr?
Asked 2 years ago by Brightbur.
- Answer Magsafe method: no. Simple wireless charging (qi protocol): yes, but you gotta lign your phone up properly to make it work. Wired: most definitely as long as you have a lightning to usb c cable which is pretty easy to find here at Best Buy...
  Answered 2 years ago by Sk3tchyIV
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QuestionHow much does it weigh?
Asked 1 year ago by Wes.
- Answer I would say 1 pound
  Answered 1 year ago by AntonioR
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QuestionWhat does it mean when it blinks yellow and when I connect it to me phone it is not charging the phone. I have an iPhone 12 pro max.
Asked 2 years ago by Kayla.
- Answer It needs to charge if I remember correctly
  Answered 2 years ago by CarolynA
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QuestionCan this charge an iPad device?
Asked 2 years ago by LiLi.
- Answer Wired: yes. Otherwise, it will not work. The iPad does NOT have magsafe charging...
  Answered 2 years ago by Sk3tchyIV
  Answer this question
QuestionHow do I know when it is fully charged? Is there an indicator or something like that? And also how do i know if the low charging mode for airpods is activated?
Asked 1 year ago by Manuel26.
- Answer Yes, there is an indicator light that shows green when fully charged.
  Answered 6 months ago by CharlesM
  Answer this question

Showing 21-38 of 38 questions

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Questions & Answers

Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 16/15/14/13/12 series and MagSafe Compatible Devices - White

Q: QuestionCan I leave it plugged in when it’s fully charged or should it be unplugged?

Q: QuestionWill it work with the SE series iPhone

Q: QuestionHow long does the power bank charge last?

Q: QuestionWill this do passthrough charging over magsafe when plugged in to a power source? So if I plug the battery in to charge it while my phone is on the battery, will it charge both at the same time?

Q: QuestionDoes this charge a Iphone 12 pro max ?

Q: QuestionI am pleasantly surprised at how well this works! It is a bit heavy but it works great! It even charged my wireless AirPods case! My question is: How does it know when I am charging the unit versus wired charging a device?

Q: QuestionWill this charge for my iPhone 14 pro max?

Q: QuestionWill this charge my Apple Watch?

Q: QuestionWhat does it mean when I click the side button and the LED starts blinking orange and I cannot seem to charge anyting with it? When I plug it in, it also does not seem to charge.

Q: QuestionHow do you turn it on and off? Also why does it beep?

Q: QuestionHow does this sit on an iPhone 12 mini? I've seen other brands say there's an overhang at the bottom depending on size. Is that the case with this one?

Q: QuestionDoes this day charged if it’s not in use?

Q: QuestionCan you charge another device via cable?

Q: Questiondoes it work for the iphone xr?

Q: QuestionHow much does it weigh?

Q: QuestionWhat does it mean when it blinks yellow and when I connect it to me phone it is not charging the phone. I have an iPhone 12 pro max.

Q: QuestionCan this charge an iPad device?

Q: QuestionHow do I know when it is fully charged? Is there an indicator or something like that? And also how do i know if the low charging mode for airpods is activated?

Most-viewed items

QuestionCan I leave it plugged in when it’s fully charged or should it be unplugged?

QuestionWill it work with the SE series iPhone

QuestionHow long does the power bank charge last?

QuestionWill this do passthrough charging over magsafe when plugged in to a power source? So if I plug the battery in to charge it while my phone is on the battery, will it charge both at the same time?

QuestionDoes this charge a Iphone 12 pro max ?

QuestionI am pleasantly surprised at how well this works! It is a bit heavy but it works great! It even charged my wireless AirPods case! My question is: How does it know when I am charging the unit versus wired charging a device?

QuestionWill this charge for my iPhone 14 pro max?

QuestionWill this charge my Apple Watch?

QuestionWhat does it mean when I click the side button and the LED starts blinking orange and I cannot seem to charge anyting with it? When I plug it in, it also does not seem to charge.

QuestionHow do you turn it on and off? Also why does it beep?

QuestionHow does this sit on an iPhone 12 mini? I've seen other brands say there's an overhang at the bottom depending on size. Is that the case with this one?

QuestionDoes this day charged if it’s not in use?

QuestionCan you charge another device via cable?

Questiondoes it work for the iphone xr?

QuestionHow much does it weigh?

QuestionWhat does it mean when it blinks yellow and when I connect it to me phone it is not charging the phone. I have an iPhone 12 pro max.

QuestionCan this charge an iPad device?

QuestionHow do I know when it is fully charged? Is there an indicator or something like that? And also how do i know if the low charging mode for airpods is activated?