Questions & Answers

Q: QuestionHow do i cancel this silly 49.99 annual membership?

Asked 10 months ago by Becky.

• A:Answer Hello, Becky! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.

  Answered 10 months ago by Memberships Expert Team

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Q: QuestionIs a protection plan for an ipad included with my best buy plus membership? Or do I have to add that on ti my purchase?

Asked 1 year ago by Nic.

• A:Answer No, a protection plan is not included with the Plus membership. That would be included with the upgraded membership plan.

  Answered 1 year ago by RickeyPVerified Purchase

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Q: QuestionDoes Best buy Total include Webroot protection? What is the cost?

Asked 2 years ago by Shotyy.

• A:Answer I was told that we root came with my Geek Sqyad membership. Has that changed?

  Answered 1 year ago by Anonymous

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Q: QuestionWhat item are not covered on 60 return with the Best Buy® - My Best Buy Plus™ Yearly Subscription?

Asked 2 years ago by RJK.

This question was asked about the related product: Best Buy® - My Best Buy Plus™ Yearly Membership

• A:Answer Devices that can be activated. Phones cellular tablets etc

  Answered 2 years ago by Michaela

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Q: QuestionDoes this include TV's?

Asked 19 hours ago by Melensplitter.

• A:Answer Hi Marcus! Thanks for sharing such a great question. If you're looking at a new TV, the Plus membership is great because it gives you a 60-day return window instead of the standard 15 days. It also unlocks exclusive member pricing on select models. Feel free to visit at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285, or you can simply call us at (888) BEST-BUY or (888) 237-8289 anytime! Thank you!

  Answered 5 hours ago by Memberships Expert Team

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Q: QuestionWhy am I being charged shipping for a range if I have plus?

Asked 2 days ago by A.

• A:Answer Hello, A. Thanks for asking. As a My Best Buy Plus™ member, you should receive free standard or two-day shipping on qualifying items to eligible areas: https://www.bestbuy.com/memberships. Appliances however, are typically delivered and not shipped, therefore there may be delivery fees associated (https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002). If you have any other questions, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review".

  Answered 2 days ago by Memberships Expert Team

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Q: QuestionIs this membership worth it? The answer is, No. Do not buy.

Asked 3 days ago by Jeff.

• A:Answer Yes good member ship

  Answered 1 day ago by ManacesMVerified Purchase

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Q: Questioncancel membership

Asked 2 weeks ago by Dingo.

• A:Answer If you feel there is no need for the membership of course you can cancel, but the membership comes with a lot of benefits, including great prices on a lot of merchandise and technical support.

  Answered 1 week ago by LGcraxyVerified Purchase

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Q: QuestionYearly fee. Is this an additional feature / program for having a best buy card? If so, can you cancel and waive the $49

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Best Buy® - My Best Buy Plus™ Yearly Membership

• A:Answer No deseo cancelar o suspender Estoy satisfecha .

  Answered 1 week ago by RosaVasquezVerified Purchase

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Q: Questiondoes the membership auto renew

Asked 3 weeks ago by ann.

• A:Answer Yes it does

  Answered 1 week ago by LGcraxyVerified Purchase

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Q: QuestionBetter prices on large appliances with the $50 membership?

Asked 1 month ago by Skip2maalou.

• A:Answer I wouldn't say better prices but you will get an alert if the item has been decreased within the 60 day period and you could do a price adjustment as long as you have your receipt

  Answered 2 weeks ago by AspasiaNVerified Purchase

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Q: QuestionHow do I stop the auto renewal?

Asked 1 month ago by MR.

• A:Answer Call up the number on your card or statement

  Answered 2 weeks ago by AspasiaNVerified Purchase

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Q: QuestionHow can I cancel my yearly membership?

Asked 1 month ago by Anonymous.

• A:Answer Call up the number on your card or statement

  Answered 2 weeks ago by AspasiaNVerified Purchase

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Q: QuestionHow do I cancel membership

Asked 1 month ago by Judy.

• A:Answer Call up the number on your card or statement

  Answered 2 weeks ago by AspasiaNVerified Purchase

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Q: Questionhow do I cancel My Bets Buy membership

Asked 2 months ago by GuyOldster.

• A:Answer Just call up the number on your card

  Answered 2 weeks ago by AspasiaNVerified Purchase

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Q: QuestionDoes my Best Buy plus encompasses transferring data from one computer to another?

Asked 2 months ago by Anonymous.

• A:Answer DON'T WANT THAT AT ALL

  Answered 1 month ago by acerlaptop

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Q: Questionhow do i cancel my membership that i already have been charged for

Asked 3 months ago by todd.

This question was asked about the related product: Best Buy® - My Best Buy Plus™ Yearly Membership

• A:Answer Call up the number on your card or statement

  Answered 2 weeks ago by AspasiaN

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Q: QuestionHow do I cancel auto renew on this card?

Asked 3 months ago by EDM.

• A:Answer Just cancel it don’t renew it called the store and tell them you do not want to renew it and they will not renew it. Tell them you want to cancel.

  Answered 2 months ago by MarianMVerified Purchase

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Q: QuestionHow to cancel Best Buy Plus?

Asked 4 months ago by vaquero0912.

• A:Answer Call the phone number to one 800 number or whatever number you have for Best Buy or call the store and they will give you the proper information to cancel and how to cancel it

  Answered 2 months ago by MarianMVerified Purchase

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