“Will this "total coverage" take care of all repairs for my laptop just like the geek squad coverage or will I have to come out of pocket for repairs?”
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Hello and thank you for your question! With Best Buy Totaltech, you'll get up to 24 months of product protection on most purchases you make at Best Buy while your membership is active. During your coverage period, if one of those products has a covered mechanical failure, Best Buy will provide you with a repair, replacement, or store credit. Some products also include coverage for accidental damage from handling. Service fees apply to eligible claims not covered by the manufacturer's warranty. You can find all the information here: https://www.bestbuy.com/site/totaltech/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014 Since Geek Squad tech support is included in your membership you are covered for software support 24/7/365. Please give us a call at 1-888-237-8289 and we will happily assist. We can always tell you when you purchased your laptop and what coverage you have on the system. As always we are happy to answer any questions so feel free to reach out to us.
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