Questions & Answers

Name: Best Buy - Total Tech Support Membership
Brand: Best Buy
SKU: 5763705
Price: 1 USD
Rating: 4.5 (32488 reviews)

Best Buy - Total Tech Support Membership

SKU:: 5763705

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Page Showing 201-220 of 1197 questions

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QuestionNeed iCloud from iPhone to laptop
Asked 3 months ago by Roger.
- Answer No
  Answered 3 months ago by Anonymous
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QuestionDoes Best Buy Total membership cover installation of thermostats?
Asked 3 months ago by thermostats.
- Answer Not sure, typically install is an additional fee.
  Answered 3 months ago by DonnyD
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QuestionReplace the Lenovo screen repair cost
Asked 3 months ago by Bink.
- Answer No
  Answered 3 months ago by Anonymous
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QuestionDoes geek squad transfer info from old computer to new computer?
Asked 3 months ago by Guest.
- Answer Best Buy's Total Yearly Membership will transfer your data from your old computer over to your new computer. As long as your hard drive or solid state drive is still able to get to the data. They transferred my data about 10 days ago. Well done. They made my new computer setup so very easy.
  Answered 3 months ago by breths
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QuestionI am a current plus member and I wanted to find out if I upgraded my membership will my past purchases within 60 days be covered by the new plan since I am a plus member?
Asked 3 months ago by Knighthawk.
- Answer This may not be the answer you’re looking for, but I can tell you that my experience was when I purchased a Total Membership, I didn’t have a plus membership to fall back on. But I asked that a past purchase, over six months prior, be covered and they did. So I would be very surprised if something purchased within 60 days would not be included, if you asked.
  Answered 3 months ago by ThunderHawk
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QuestionWhy does the geek squad prey on old people and take advantage of them? Horrible Horrible way to run a business!!!! Beware of their Scams to meet quotas!!!
Asked 3 months ago by PreysontheOld.
This question was asked about the related product: Best Buy® - My Best Buy Total™ Yearly Membership
- Answer We've had the same feeling
  Answered 3 months ago by JOHNS
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QuestionHow to find discount on items at best buy with Total?
Asked 3 months ago by Georgep4.
- Answer No necessary
  Answered 3 months ago by Anonymous
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QuestionI'm a Best Buy total member> Can I set up an appointment to have someone come to my house to provide computer support? Online help would not be useful for the particular issue.
Asked 4 months ago by Coco.
- Answer Members receive a 20% discount on services, that includes computer support. You can find out about more about in-home with https://www.bestbuy.com/site/services/computer-tablet-services/pcmcat138100050019.c?id=pcmcat138100050019 and if you wanted to scheduled an appointment for us to come out, call (800) Geek Squad.
  Answered 3 months ago by Memberships Expert Team
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QuestionI cuurently have a Dell All In One PC with Web Root virus protection. I am going to buy a new Dell from Best Buy. Will my Webroot membership transfer
Asked 4 months ago by Anonymous.
- Answer I recently purchased a new Laptop computer at Best Buy. I had Web Root on my old computer and had made arrangements to continue my virus protection with them for another year. The Best Buy Total Membership tech. Looked up my Member ID# and My Web Root Code and they transferred it to my new Laptop they were setting up for me. Very easy process.
  Answered 3 months ago by breths
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QuestionHow many items can be added to the service plan. Like if I have 4 computers and a tablet can they all be on the plan?
Asked 4 months ago by Kekesner0.
- Answer Not needed
  Answered 3 months ago by Anonymous
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QuestionBought a new TV and is being installed on 30th Can I get other TV's also installed as I am moving to a new place.
Asked 4 months ago by Suri.
- Answer No, is not the situation
  Answered 3 months ago by Anonymous
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QuestionI need to cancel this subscription. How do I go about it?
Asked 4 months ago by Anita.
- Answer Go to your Account. Click on Purchases, find your Order and click Cancel or Modify this Item(s). Choose the Reason why you are cancelling it and Sumbit. it. It will take 2 minutes. Refresh your app or page and you will receive an email confirmation of this request.
  Answered 4 months ago by tunera2020
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QuestionDoes total protection plan fix or repair a Apple I phone if it’s not purchased through Best Buy, it was purchased from the cell carrier but it’s a Apple I phone
Asked 4 months ago by KimberlyP.
- Answer Hi! Best Buy is an Apple Authorized Service Provider (https://www.bestbuy.com/site/services/apple-service-repair/pcmcat1554741516170.c?id=pcmcat1554741516170) The price set by Apple. We encourage you to chat live with an agent here: https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
  Answered 4 months ago by Memberships Expert Team
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Questionwill the Geek Squad help reset my password on my Apple phone that I did NOT purchase at Best Buy,but I have Best Buy Total protection
Asked 4 months ago by L.
- Answer Hi! Yes, your My Best Buy Total membership comes with 24/7 Geek Squad Tech Support and covers many in-store computer and tablet services as well. You can find all the benefits of your My Best Buy Total membership right here: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983. You can begin a remote tech support session right here: https://www.bestbuy.com/services/remotesupport.
  Answered 4 months ago by Memberships Expert Team
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QuestionThe sound from my TV is not coming through my soundbar nor woofer.
Asked 4 months ago by Jerry.
- Answer It had to be rerouted like all of the channels needed specific cords
  Answered 3 months ago by JessicaS
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QuestionI just purchased a new Dell laptop at Best Buy and have the BB Total membership. What is the membership cost to have the Geek Squad come to my home to transfer the data from my older Dell laptop (also purchased at Best Buy) to the new one?
Asked 4 months ago by Curious.
- Answer I didn't need the Geek squad, it transferred itself
  Answered 4 months ago by LindaA
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QuestionCan I cancel my membership?
Asked 4 months ago by Anonymous.
This question was asked about the related product: Best Buy® - My Best Buy Total™ Yearly Membership
- Answer Yes, you can cancel your membership. I did it last year but had to re-subscribe this year as I have a college student and a high schooler, so protection is needed!
  Answered 4 months ago by Vikkie
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QuestionDo I get home service with My Best Buy Total?
Asked 4 months ago by Tech.
- Answer I needed my refrigerator fixed, someone came out it's fixed now
  Answered 3 months ago by JessicaS
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QuestionAre printers covered under the BEST BUY Total plan?
Asked 4 months ago by Stephen.
- Answer If you bought it through Best Buy most likely yes. But some products have a manufacturers warrant that Best Buy makes you go through if the item is within that time frame. Under a year. So it depends and you have to call geek squad custoner service to find out.
  Answered 4 months ago by Dragon68
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QuestionWill someone come to my house.
Asked 4 months ago by Dave.
- Answer It's fixed now
  Answered 3 months ago by JessicaS
  Answer this question

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Questions & Answers

Best Buy - Total Tech Support Membership

Q: QuestionNeed iCloud from iPhone to laptop

Q: QuestionDoes Best Buy Total membership cover installation of thermostats?

Q: QuestionReplace the Lenovo screen repair cost

Q: QuestionDoes geek squad transfer info from old computer to new computer?

Q: QuestionI am a current plus member and I wanted to find out if I upgraded my membership will my past purchases within 60 days be covered by the new plan since I am a plus member?

Q: QuestionWhy does the geek squad prey on old people and take advantage of them? Horrible Horrible way to run a business!!!! Beware of their Scams to meet quotas!!!

Q: QuestionHow to find discount on items at best buy with Total?

Q: QuestionI'm a Best Buy total member> Can I set up an appointment to have someone come to my house to provide computer support? Online help would not be useful for the particular issue.

Q: QuestionI cuurently have a Dell All In One PC with Web Root virus protection. I am going to buy a new Dell from Best Buy. Will my Webroot membership transfer

Q: QuestionHow many items can be added to the service plan. Like if I have 4 computers and a tablet can they all be on the plan?

Q: QuestionBought a new TV and is being installed on 30th Can I get other TV's also installed as I am moving to a new place.

Q: QuestionI need to cancel this subscription. How do I go about it?

Q: QuestionDoes total protection plan fix or repair a Apple I phone if it’s not purchased through Best Buy, it was purchased from the cell carrier but it’s a Apple I phone

Q: Questionwill the Geek Squad help reset my password on my Apple phone that I did NOT purchase at Best Buy,but I have Best Buy Total protection

Q: QuestionThe sound from my TV is not coming through my soundbar nor woofer.

Q: QuestionI just purchased a new Dell laptop at Best Buy and have the BB Total membership. What is the membership cost to have the Geek Squad come to my home to transfer the data from my older Dell laptop (also purchased at Best Buy) to the new one?

Q: QuestionCan I cancel my membership?

Q: QuestionDo I get home service with My Best Buy Total?

Q: QuestionAre printers covered under the BEST BUY Total plan?

Q: QuestionWill someone come to my house.

QuestionNeed iCloud from iPhone to laptop

QuestionDoes Best Buy Total membership cover installation of thermostats?

QuestionReplace the Lenovo screen repair cost

QuestionDoes geek squad transfer info from old computer to new computer?

QuestionI am a current plus member and I wanted to find out if I upgraded my membership will my past purchases within 60 days be covered by the new plan since I am a plus member?

QuestionWhy does the geek squad prey on old people and take advantage of them? Horrible Horrible way to run a business!!!! Beware of their Scams to meet quotas!!!

QuestionHow to find discount on items at best buy with Total?

QuestionI'm a Best Buy total member> Can I set up an appointment to have someone come to my house to provide computer support? Online help would not be useful for the particular issue.

QuestionI cuurently have a Dell All In One PC with Web Root virus protection. I am going to buy a new Dell from Best Buy. Will my Webroot membership transfer

QuestionHow many items can be added to the service plan. Like if I have 4 computers and a tablet can they all be on the plan?

QuestionBought a new TV and is being installed on 30th Can I get other TV's also installed as I am moving to a new place.

QuestionI need to cancel this subscription. How do I go about it?

QuestionDoes total protection plan fix or repair a Apple I phone if it’s not purchased through Best Buy, it was purchased from the cell carrier but it’s a Apple I phone

Questionwill the Geek Squad help reset my password on my Apple phone that I did NOT purchase at Best Buy,but I have Best Buy Total protection

QuestionThe sound from my TV is not coming through my soundbar nor woofer.

QuestionI just purchased a new Dell laptop at Best Buy and have the BB Total membership. What is the membership cost to have the Geek Squad come to my home to transfer the data from my older Dell laptop (also purchased at Best Buy) to the new one?

QuestionCan I cancel my membership?

QuestionDo I get home service with My Best Buy Total?

QuestionAre printers covered under the BEST BUY Total plan?

QuestionWill someone come to my house.