A:AnswerTotaltech does not cover extended delivery fees because we are going out of the area that we deliver in. We do have many benefits that we offer with our Totaltech plan. You can call us at 1-888-237-8289 (888-BestBuy) to find out more, or go to www.BestBuy.com/Totaltech to see as well.
A:AnswerHello, you can contact the Totaltech Expert team by calling 1-888-BESTBUY (1-888-237-8289) using the phone number your account is registered under. The team is available 24/7/365 for your Totaltech needs!
A:AnswerBest Buy Protection plans are valid for purchases made while your Best Buy Total Tech membership is active. It will not cover repairs to purchases for items made outside of Best Buy, nor will it retroactively go back to items you have previously purchased, instead it will provide a 20% discount on labor for those repairs. With that being said, Best Buy Total Tech will offer unlimited tech support on all your devices no matter where or when you purchased them. We will still remove a virus, perform tune ups and other maintenance for systems that are not covered by the Best Buy Total Protection. You can find full information at www.bestbuy.com/totaltech If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerYes it does broken stolen or just sick of it and throw a shoe through it,all covers I was told and it did,no questions just a full return in cash or card
A:AnswerGreat question! The Best Buy Totaltech plan covers diagnostic labor for the TV. From there it would cover 20% of the labor. Parts are excluded from coverage. With the Tv being a 60 inch this would be done in home. I recommend calling 1-888-237-8289 to setup the free diagnostic service under your existing plan or if you want to purchase. We look forward to hearing from you!
A:AnswerYes, free standard installation is included with the purchase of a backup camera to Best Buy Totaltech members. You can see all of the benefits available to our Totaltech members at www.bestbuy.com/totaltech.
A:AnswerTt covers your device for up to 2 Years, provided you maintain your $200 a year membership, it Doesn’t extend past that, and if you cancel after the first year it is over then too. Based on the prices of extended warranty’s though if you buy a couple devices or appliances a year it’s a good deal still.
A:AnswerThank you for reaching out, Gary. The delivery and installation services for all 3 of those items would be covered as a Totaltech member. Please take a moment to check out all of the benefits and services that are available to our Totaltech members by visiting www.BestBuy.com/Totaltech. We look forward to supporting you with all of your technology needs!
A:AnswerHello Nate, thank you for providing detailed information about your devices. Good news, is that we do offer free coverage to clean your devices from any viruses with your Totaltech membership. If you haven't already please contact our customer service line 1-888-237-8289, that’s 1-888-BESTBUY to set up an appointment. Have a great day!
A:AnswerYes. Our Geek Squad Agents will come to the home to get all of your home theater devices up and running. We would be happy to assist you with your technology needs! Please reach out to us at 1-888-237-8289 so that we can get an appointment scheduled with you. You can also check out all that Totaltech has to offer you here: www.bestbuy.com/totaltech.
A:AnswerUnder the Totaltech membership items purchased will automatically get the Best Buy Protection Plan added at check out. Items like phones, computers, and tablets tend to have accidental damage coverage under the free Best Buy Protection Plan while items like appliances will not. If the item was purchased before the Totaltech membership was active, was purchased outside of Best Buy, or does not have accidental coverage like TVs you would still get a 20% discount under your membership plan for repairs. We can verify what your item needing repair would fall under at any time for you 24/7/365 at 1-888-237-8289. We look forward to assisting you.
A:AnswerYes! With the Totaltech membership we will assemble the Insignia cabinet as part of the membership. No additional charge as long as it is purchased at Best Buy and have the the furniture and service on the same transaction. In addition we will set up your new Sony Bravia purchased at Best Buy, again at no additional cost while membership is active. Please visit: www.bestbuy.com/totaltech for more detail on services. We look forward to helping you get everything you set up and working as it should!
A:AnswerI’m sorry to hear you are having issues with your systems getting connected to the internet. We can certainly assist you. Please call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289) so that we can get some more details and get an appointment set up for you.
A:AnswerYes, Best Buy Totaltech will include free delivery and free standard installation for new Best Buy purchases. Please visit www.bestbuy.com/totaltech for a list of all the great benefits membership includes. If you have any further questions, we are happy to help, please don’t hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289) or stop into any Best Buy location to speak with a friendly blue shirt.
A:AnswerThere are several benefits for our Best Buy Totaltech members such as free Geek Squad support 24/7/365 online, in home, and in store. All of the benefits available to Totaltech members can be viewed here: https://www.bestbuy.com/totaltech
A:AnswerConflicting answers from TT and another user. I’m trying to figure out if the savings are worth the rewards but if they are just six bucks or 10 bucks off of a purchase of $1000 computer which is on sale for member pricing only then it’s not worth getting. Some clarification would be appreciated. How significant are the discounts TT vs regulAr members ?
A:AnswerHello, Totaltech has no limits on the number of computing products that we cover, we will cover all of them in your household! The updated benefits also include coverage for troubleshooting appliances and home theater equipment as well, regardless of where you purchased it! You can review the full benefits by going to www.bestbuy.com/totaltech
A:AnswerMost in home services are discounted and many are free with the purchase of your equipment through Best Buy. Equipment purchased outside of Best Buy would receive a 20% discount Please visit https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 for more information on included services. If you have any further questions, we are happy to help. Please call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
