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Questions & Answers

Your price for this item is $299.00
Page Showing 1-13 of 13 questions
  • QuestionDoes this bird feeder come with an app?

    • Answer Yes, Bird Buddy has a companion app that allows you to view the birds in your backyard and connects you to a global network to view birds around the world.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery life of this Bird Buddy?

    • Answer The battery can last up to 30 days on a single charge, depending on usage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is this Bird Buddy designed for user convenience?

    • Answer The feeder includes a rear door for easy refilling and multiple setup options: hang it from a tree, mount it on a pole, or affix it to an outdoor surface.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many bird species can the Bird Buddy recognize?

    • Answer Bird Buddy uses AI technology and can recognize over 1,000 bird species.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the Bird Buddy's solar charging feature work?

    • Answer The detachable solar roof extends battery life by harnessing the power of the sun, reducing charging frequency.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of notifications does the Bird Buddy app provide?

    • Answer The app sends instant alerts to your phone whenever a bird, or an unexpected guest, visits your feeder.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan you allow multiple phones to log in to view birds without having to pay for the premium subscription? I want my family member to have capability to view as well as myself.

    Asked by Mich.

    • Answer Hi Larson, thank you for your question. 💚 You don’t need a Premium Membership for that. You can share your Birdbuddy with family members by inviting them as guests through the app under Settings → Members. This lets them view bird visits, postcards and livestreams without extra cost. Premium just adds optional upgrades like HD videos, bird naming and more. 🐦

      Answered by Bird Buddy

  • QuestionDoes this version use a macro sd card? Mine is several years old and has the card, which i would like to replace. Can you tell me what card to purchase.

    Asked by Trigger.

    • Answer Hi Trigger, thank you for your question 💚 The newer Birdbuddy models don’t use a microSD card — all photos and videos are stored directly in the app. If you have an older version that uses one, we recommend checking your device’s slot size and replacing it with a Class 10 microSD card (8–32GB works best). If you’re unsure, please reach out to our support team for guidance 🐦

      Answered by Bird Buddy

  • QuestionIs there a subscription fee to use the camera to its fullest potential? That would not be cool at all.

    Asked by Nick.

    • Answer Yes, if more than one person wants to use it and that subscription is almost $100/yer. It also has a very weak WiFi antenna. It frequently looses its signal although its placed in an area that my phone considers a strong signal.

      Answered by UnhappyBirder

  • QuestionWill it work with an old iPhone 6? What iOS is required?

    Asked by phrank.

    • Answer Hi, the Birdbuddy app works on iPhones running iOS 14.5 or later 💚 Older models like the iPhone 6 may not support the latest version needed to run the app smoothly. If possible, we recommend using a newer iPhone or another compatible device to enjoy the full Birdbuddy experience 🐦

      Answered by Bird Buddy

  • QuestionDo I need to make an account somewhere online to connect my android phone? If so does it cost money? Can i connect multiple phones?

    Asked by billbramble.

    • Answer Hi, yes, you’ll need to create a free Birdbuddy account in the app to connect your Android phone 💚 There’s no cost for setup or basic use — you can enjoy live view, automatic photos, and standard bird recognition without a paid plan. A Premium Membership is optional and unlocks extra features like HD and 2K videos, Advanced AI+ Recognition, and guest sharing. You can also connect multiple phones to the same account, so everyone can join in and enjoy the birdwatching fun together 🐦 If you ever have questions while setting things up, check out the Bird Buddy Help Center or reach out to support — they’re happy to help. 😊

      Answered by Bird Buddy

  • QuestionIs it squirrel proof; if so, how?

    Asked by DeezNutz.

    • Answer Squirrels are clever visitors, and while the feeder isn’t completely squirrel-proof, there are gentle ways to keep them at bay. Using a squirrel baffle or placing the feeder away from jumping spots can help, and choosing seeds that squirrels don’t enjoy can make your feeder more peaceful for the birds.

      Answered by Bird Buddy

  • QuestionCan this be used on 5g WiFi or 2.4

    Asked by SW.

    • Answer Thanks for your question! Bird Buddy work with 2.4 GHz Wi-Fi networks. If you have a dual-band router, you should be able to adjust the settings to enable 2.4 GHz. If you run into any trouble, feel free to reach out to our support team at mybirdbuddy.com/message. 😊

      Answered by Bird Buddy