Questions & Answers

20 Questions & 85 Answers
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  • Question
    Can this be used on sealed hardwoods with the bona solution in the tank ?:)   (5 Answers)

    By Laura April 20, 2017.

    Answers
    • Best 
      Answer

      Yes, no reason not to use the Bona products found in the big box stores.

      By sbjones13 May 26, 2017.

      • Verified Purchaser
  • Question
    Can I use murphys wood soap?   (5 Answers)

    By Wantiteasier April 25, 2017.

    Answers
    • Best 
      Answer

      I did, mixed with water of course. Only done it once so far and seemed to be ok.

      By BenisJ May 4, 2017.

    • Question
      Does this mop produce steam or just spin?   (5 Answers)

      By Tp04 April 28, 2017.

      Answers
      • Best 
        Answer

        This mop doesn't heat the water. The instructions recommend mixing warm water with the cleaning solution.

        By johnk2032 May 4, 2017.

      • Question
        Hello, I have hardwood laminate flooring. Is this to be used with this floor? Thank you   (5 Answers)

        By Vero April 26, 2017.

        Answers
        • Best 
          Answer

          It works great on laminate. Normally with cleaning the products that I use leave a cloudy surface, with this I can go back over and buff off the cloudy floor.

          By CoppinFam May 8, 2017.

        • Question
          How does this help with pet hairs? Just wet spin moping doesn't help much. I thought it would pick them up and put them inside a tank like a vacuum cleaner. Or use dry to pick them up.   (5 Answers)

          By JoColl April 26, 2017.

          Answers
          • Best 
            Answer

            This is the one for homes with pets http://www.bestbuy.com/site/bissell-symphony-pet-all-in-one-vacuum-and-steam-mop-grapevine-purple/4300300.p?skuId=4300300

            By DenverGal April 29, 2017.

          • Question
            Does it come with a bristle pad, or scrub pad attachment?   (5 Answers)

            By Mmbcfred April 22, 2017.

            Answers
            • Best 
              Answer

              It does come with two types of pads. Neither are really hard, but one is supposed to be for scrubbing.

              By Scott May 17, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Does this mop have a water tank?   (5 Answers)

            By Rose April 19, 2017.

            Answers
            • Best 
              Answer

              Yes it does, which is easy to remove, refill, and replace.

              By runne May 31, 2017.

            • Question
              Will this be ok to use on vinyl planking that locks together like hardwood or laminate?   (2 Answers)

              By Deb April 17, 2017.

              Answers
              • Best 
                Answer

                Yes. Safe for those floors. Even real wood floors.

                By daytonadan May 7, 2017.

                • Top 1000 Contributor
            • Question
              Can soft pads be used dry to act as a buffer?   (5 Answers)

              By Wantiteasier April 25, 2017.

              Answers
              • Answer

                Yes, this machine would work better as a buffer.

                By Lucky54 May 27, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Can this be used on luxury vinyl plank flooring? We installed with the click together method (no glue)   (5 Answers)

              By Em1987 April 24, 2017.

              Answers
              • Answer

                Absolutely. Our floors are basically that same material. Works great.

                By jimylegg1 May 31, 2017.

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