“I'm having trouble attaching the handle neck to the body. It slides most of the way down but won't click in place and will come out when moved. Is there something else I need to be doing?”
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I hope you’re not still having this issue by now but I just received my spinwave in the mail and had the same problem. I figured out my issue was the cord that runs down the handle was getting folded up and not allowing the handle to slide all the way in. There is a tiny hole in the back where you can see the handle go in. I used a drill bit to get in there and hold the cord to the side while I slid the handle down. It clicked right in! Hope this helps.
Sorry, there was a problem. Please try again later.All I did was used something to push the cord to the side inside the hole. It was getting jammed from how long the cord was bent in the package. It clicked right into place make sure you try both sides if one does work because I pushed it to one side and it did not work. When I pushed it to the other it worked!
Sorry, there was a problem. Please try again later.Sorry to hear you're having trouble GMK - give us a call and we can assist with your machine. 1-800-237-7691.
Sorry, there was a problem. Please try again later.push the button in first and then push down. As you start to lift the handle slowly it should click in place
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