Delivery is free if the dishwasher is over $399, which this is. We bought it at a time when installation was included, but had it not been free, I would still have purchased it. The installer knows what he is doing, so it was infinitely faster than if I had done it. He also was able to answer questions and gave us some tips. There is a charge of $29.99 for items needed to install it, which we had to pay. Removal is not free. It costs $15, but that is less than the permit we would have to buy from our city for disposing in the trash.