A:AnswerTotally agree. Our Bosch 300 stopped working at about 13 mon. The customer service is appalling. Worse I have ever experienced. The phone CSR people are terrible and caused water damage that they refused to pay for. Their phone system doesn't work and causes endless delays. Dozens of hours wasted. The phone system literally hangs up on customers while on hold. The CSR are terrible on follow through and untrained. They don't know how to solve problems. They can't track parts so you are left in limbo for months. It took 3 visits and 4 mons to get our appliance fixed. I would never buy Bosch again. They make false promises re follow up and visits and don't live up to them. Took 4 months and 3 visits to get our appliance fixed. Absolutely terrible. You would have to consciously work to design a worse CSR system. Their follow through on my detailed demand for payment of the emergency plumber bill for the flood they caused was nonexistent. No response other than a CSR reading me a denial. No explanation. She had no information. Terrible. Everyone working at Bosch should be embarrassed and ashamed to be associated with this company.
A:AnswerIt dries fine, just make sure you have rinse aid in the washer and choose "Extra Dry". I have done this and have had no issues, even with plastic.
A:AnswerI think availability is dependent upon when you shop and the series you desire. For example, a Series 800 might be more difficult to find than a Series 300. Also, I think the Bosch dishwashers are more likely to be in stock at Best Buy at certain times of the month - beginning or end.
A:AnswerHi Cordo, thank you for your question and interest in Model:SHEM63W55N. The power cord length
from the edge of the unit when facing the door is 45" on the left and 56" on the right.
A:AnswerHi ErikaM, thank you for your question and interest in Model #SHSM63W52N. The 500 Series Dishwashers have two handle options - Pocket Handle and Bar Handle. The 500 Series also has 5 Wash Cycles and 5 Options, the 300 Series has 5 Wash Cycles and 4 Options. The 500 Series also has a flexible third rack and the AutoAir Option. The 300 Series has a standard third rack.
A:AnswerHi Pixie, thank you for your question and interest in Model:SHEM63W56N. This Dishwasher is a Satin Black finish, not Black Stainless Steel. Model: SHPM78Z54N is Black Stainless Steel.
A:AnswerHi greygramma, thank you for your question and interest in Model:SHEM63W52N. The racks in this Dishwasher are galvanized steel with two layers of nylon coating.
