Questions & Answers

Q: QuestionHow do you remove the glass above the crispers to clean?

Asked 6 years ago by lynn.

• A:Answer I don't really have an answer but found that answer unhelpful. What are the "tabs" he is referring to? I can't find any parts manual indicating what "#3" refers to. At least on my model B21CL81SNS/02 there appears to be no way to remove the glass from the frame without extreme force and risking breakage. I don't see any "tabs" at all. This is a problem because spilled liquid gets under the center bar and cannot be removed Similarly, the "crisper drawers" do not seem to have removable fronts, but spilled liquids seep into the clear front panel and congeal there, but the panel cannot be removed to allow cleaning. Any ideas? .

  Answered 5 years ago by Kilkee

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Q: QuestionIs the fridge noisy? Does the ice maker make adequate amount of ice? Can the shelves turn up or pushed back for tall items?

Asked 8 years ago by Lynn.

• A:Answer Very quiet fridge. The quietest one I've had. The ice is really good too looks like the bagged stuff that's store bought. Some of the shelving folds. It's not the biggest fridge though.

  Answered 8 years ago by StevednVerified Purchase

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Q: QuestionWill magnets stick on the front doors of the Bosch B21CT80SNB black stainless steel refrigerator?

Asked 7 years ago by Eweneek1.

• A:Answer Yes, the product's doors are magnetic.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this model have a filter for the ice maker?

Asked 8 years ago by KIMBERLY.

• A:Answer Yes, there is a filter for the ice maker. It is easy to get to and to change, as it is above and to the rear of the ice tray. It is actually much easier to get to than our Kenmore fridge which we had previously.

  Answered 8 years ago by labdogVerified Purchase

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Q: QuestionWhy does the expected in stock date keep changing? Is it an automatic date change? I am interested in this model but am not interested in ordering sight unseen. Where in NC can I actually see this refrigerator at Best Buy? Thank you for any information.

Asked 8 years ago by Zooland.

• A:Answer I doubt you will see this model on the floor at Best Buy. Best Buy usually doesn't have 800 series items on the floor as far as I know. But it is a great refrigerator but I don't recommend it if you don't have another fridge/freezer in the garage because it is small (cabinet depth). Perfect for me and my family!

  Answered 8 years ago by rkhuber

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Q: QuestionI have this refrigerator and there is no easy way to remove the glass above the crisper drawers for cleaning. This is the first fridge I have ever had that does not do this easily without taking it apart! Am I missing something?

Asked 6 years ago by Alzeeh.

• A:Answer No you are not. This is the most user unfriendly refrigerator ever purchased. It takes patience. My Dealer told me to call customer service at Bosch. I purchased from Signature Kitchen Appliances in Charleston SC only 4 months ago. Won’t be purchasing from them again. So much for after the sale service. Lift up at the back and pull straight forward. It’s awkward and the crisper drawers are even harder to remove and return. Still trying as my food warms on the counter. Does anyone have 800 series that makes a lot of noise? Looking forward to addressing that next.

  Answered 5 years ago by Woodward

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Q: QuestionIn what country is this refrigerator is assembled? The label inside the refrigerator should have this information.

Asked 7 years ago by Albert.

• A:Answer Hi there. Thank you for question. This model is manufactured in Singapore.

  Answered 7 years ago by BoschAppliancesUSA

  
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Q: QuestionI am looking at buying this refrigerator but after reading the reviews about the Ice maker and taste of the ice cubes. why hasn't this been resolved?

Asked 7 years ago by Nick.

• A:Answer I purchased this refrigerator in November and I have not had any issues with the ice maker. It produces smaller ice cubes which are perfect in drinks and gives a considerable amount of ice in the bin which is great when having a party. I did not have any issues of a metallic taste or stale soapy taste to the ice cubes which some reviews had stated. It does mention in the manual when using for the first time to discard the first 30 to 40 ice cubes. And you should rinse cube box with warm water only and no detergent. Also if not using ice maker for a long time period , the ice cubes might have unpleasant smell. So you need to clean the ice cube box. Hope this info is helpful.

  Answered 7 years ago by Marie

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Q: QuestionAnyone know how to turn this thing on? We have just had ours installed but it doesn' seem to have any power. The outlet has power as we tested other appliances. I have tried holding for 3 seconds on the ECO mode portion of the display, but nothing.

Asked 8 years ago by Buster.

• A:Answer Our display doesn’t work either. The Manuel states the display will come on automatically each time you open the refrigerator door. Ours does not come on when door opens. Temperature light will come on when we push refrigerator temp on screenm.

  Answered 7 years ago by AneiceVerified Purchase

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Q: QuestionAre the sides of the fridge stainless steel also? What size are the ice cubes approximately?

Asked 8 years ago by Rhh2.

• A:Answer Sides and top are not stainless steel, they are a matching dark grey color and have an "orange peel" feel/look. Fridge magnets will stick to them. Cannot describe the size of ice cubes as we decided not to hook up the Icemaker.

  Answered 8 years ago by IanFVerified Purchase

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Q: QuestionI need a counter depth, French door refrigerator. I love this one, does it or one similar come in black? I just purchased black Bosch dishwasher and am happy with that so I would like to have matching.

Asked 8 years ago by BillW2.

• A:Answer It is a great looking refrigerator! And so far it works great! But I don't think it comes in any other color than stainless steel. Sorry. Good luck in your search!

  Answered 8 years ago by rkhuber

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Q: QuestionDoes this Refrigerator have a pre-set Auto temperature of 41F degree? Because I've changed it to 34F degree, but, after a while, it automatically changed back to 41F degree. is this particular refrigerator has an auto-temp of 41F

Asked 8 years ago by Kris.

• A:Answer Hi there, thank you for your question. This refrigerator has a auto mode setting which sets the refrigerator to 41 degrees F and the freezer to 0 degrees F. In order to use your own personal temperature preferences, you will need to disable Auto Mode. The instructions on how to disable “auto mode” will be located on page 14 in the Use and Care manual.

  Answered 8 years ago by BoschAppliancesUSA

  
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Q: QuestionIs the door smudge proof?

Asked 8 years ago by Dora.

• A:Answer We have a multi brand stainless steel appliance kitchen and this refrigerator has the best smudge proof finish of them all, really nice!

  Answered 8 years ago by Traudel

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Q: QuestionHow tall is the refrigerator minus the door hinge? In the product specs I only see height with door hinge listed.

Asked 9 years ago by KimG.

• A:Answer Actually it's 68.75"... I ended up going to the store in person to check it out. But thanks anyway.

  Answered 9 years ago by KimG

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Q: QuestionHow do you open top drawer in freezer

Asked 5 months ago by Anonymous.

Q: QuestionThe long crisper drawer inside French doors is hard to slide open & close . . Am I missing something?

Asked 2 years ago by DDRG.

Q: QuestionWhat is the size of the ice cubes?

Asked 2 years ago by LikesIce.

Q: QuestionCan you repair scratches on the door

Asked 2 years ago by Janieg.

Q: QuestionThe freezer drawer is stuck and won’t open. I had it open earlier today to clean out the drawer but now can’t pull out the drawer at all.

Asked 2 years ago by Shellim8.