Questions & Answers

Q: QuestionHow much energy does this dishwasher use annually?

• A:Answer This dishwasher is estimated to use 239 kilowatt hours annually.

Q: QuestionWhat is the noise level of this dishwasher?

• A:Answer This dishwasher is extremely quiet, operating at only 42 dBA.

Q: QuestionDoes this dishwasher have a sanitize option?

• A:Answer Yes, the sanitize option eliminates up to 99.9% of bacteria and meets NSF requirements for sanitization.

Q: QuestionWhat is the drying method used in this dishwasher?

• A:Answer This dishwasher uses a heated drying method.

Q: QuestionIs this dishwasher compatible with an app?

• A:Answer Yes, this dishwasher is compatible with the Home Connect app, offering personalized features and remote control.

Q: QuestionHow many inches does the towel handle extend from the unit?

Asked 2 years ago by Mick.

• A:Answer Hi Mick, thanks for your interest in model SHX78CM5N. The handle sticks out 2 inches from the door.

  Answered 2 years ago by BoschAppliancesUSA

  
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Q: QuestionOn your 800 model with flexible 3rd rack, what are the minimum and maximum heights for utensils to be placed in it?

Asked 9 months ago by ICEMAN.

• A:Answer Hi ICEMAN! Thanks for your question and interest our 800 Series dishwasher models. The Flexible 3rd Rack is designed for standard-sized silverware but can easily be folded down to accommodate longer or wider cutlery items. It features expandable wings for deeper items and adjustable tines that allow you to customize the loading space for bulky or awkwardly shaped items. It's perfect for flatware, large utensils, ramekins, measuring cups, and even cereal bowls. We hope this information helps and thank you for considering Bosch!

  Answered 9 months ago by BoschAppliancesUSA

  
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Q: QuestionJust ran the dishwasher for the first time last night and didn't see the fancy time stamp that's supposed to project onto the floor on the bottom right side, telling how much time is left. Only a red light, sometimes was blinking. What's going on?

Asked 1 year ago by HR2024.

• A:Answer Hi HR2024, thanks for your question. The SHX78CM5N features an InfoLight®, this projects a spot of light onto the floor below the appliance door when the dishwasher is running a wash cycle.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: QuestionI just purchased a new 800 series dishwasher and had it delivered/installed last week. The dishwasher only had 1 silverware rack inside. Is this normal or am I missing one?

Asked 2 years ago by Anonymous.

• A:Answer It only has one but you can purchase a double one from Bosch lol

  Answered 1 year ago by RichardHVerified Purchase

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Q: QuestionThe opening for our dishwasher is 34 inch height . It doesn't leave much wiggle room. Is the listed measurement of 33 7/8 inches with the legs fully extended? If not, will we be ok with installation? (We are not interested in your ADA model.) thanks

Asked 2 years ago by NJ.

• A:Answer I have the same issue and was nervous, but it does fit... it's tight, but will fit.

  Answered 1 year ago by PK408Verified Purchase

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Q: QuestionIs there an option to put your own wood panel on this dishwasher model?

Asked 6 days ago by Anonymous.

• A:Answer Hi, thank you for your question. This model is not compatible with custom panels. We encourage you to see our panel ready line of Bosch dishwashers.

  Answered 3 days ago by BoschAppliancesUSA

  
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Q: QuestionDoes the 800 series feature lighting on the interior?

Asked 1 month ago by Anonymous.

• A:Answer Hi, thanks for your question. The 800 series dishwashers do not have interior lights.

  Answered 1 month ago by BoschAppliancesUSA

  
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Q: QuestionWith delivery, will you also uninstall and haul away the old dishwasher?

Asked 1 month ago by Kathgav.

• A:Answer Hi, thank you for your question. For questions specific to install or delivery, we encourage you to connect with the Best Buy team directly. Thank you!

  Answered 1 month ago by BoschAppliancesUSA

  
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Q: QuestionDoes Bosch still make a dishwasher that has the integrated soft water system inside that uses dishwasher salt? If so what model # would that be please? Thank you. Kevin K

Asked 1 month ago by Kevin.

• A:Answer Hi Kevin, Benchmark models feature a water softener. We encourage you to see the Bosch website to find the handle design/finish that best suits your wants and needs.

  Answered 1 month ago by BoschAppliancesUSA

  
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Q: QuestionDoes the door open automatically at the end of the cycle?

Asked 3 months ago by MrPI.

• A:Answer The red light that projects onto the floor turns off when the cycle is finished. The door does not pop open. You pull it open to empty it. The door is never locked and you can open it whenever you want.

  Answered 2 months ago by TeresaVerified Purchase

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Q: QuestionDo I have to download the app in order to use the dishwasher ?

Asked 3 months ago by Bri777.

• A:Answer No. I have this dishwasher and have never used the app or even downloaded it.

  Answered 2 months ago by TeresaVerified Purchase

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Q: QuestionWhy was mine installed without the black kick plate? Also. the installation of the drainage hose was incorrect originally. No resolution..

Asked 5 months ago by GailM.

• A:Answer Hi TRISH, thank you for contacting Bosch. If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289. Thank you.

  Answered 5 months ago by BoschAppliancesUSA

  
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Q: QuestionHow does it connect to power plug or hardwire?

Asked 5 months ago by Doogie.

• A:Answer Hi Doogie, thanks for your question and interest in model #SHX78CM5N. This model features a convenient 3-prong plug. If your installation requires hard wiring, you can purchase the optional terminal block/junction box, model SMZPCJB1UC, separately.

  Answered 5 months ago by BoschAppliancesUSA

  
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Q: QuestionOn my model dishwasher is there some indicator for clean dishes besides the red light being out?

Asked 5 months ago by David.

• A:Answer Hi David, thanks for your question and interest in model # SHX78CM5N. According to the Use and Care manual, to save energy, this dishwasher model switches off automatically 10 minutes after the end of the wash cycle. If you open the appliance door immediately after the wash cycle has ended, the appliance will switch off after 4 seconds.

  Answered 5 months ago by BoschAppliancesUSA

  
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