Questions & Answers

Q: QuestionCan these ear buds be used individually for phone calls? Or does only one ear buds have a built in microphone (and if so, which side has the built in microphone?) Thanks

Asked 3 months ago by GWHIZ.

• A:Answer Hello! Absolutely! Each earbud has four built-in microphones, so you’re free to use either one on its own for calls. The mics are designed to pick up your voice clearly while reducing background noise, giving you flexibility and great call quality even when using just one earbud. We’re glad you’re exploring all the great features of your QuietComfort Ultra Earbuds (2nd Gen) if you need help with setup or tips for clearer calls, we’re always here to support you, here's the link to contact our customer support team: https://bose.life/contactus Thank you for considering Bose!

  Answered 2 months ago by Bose Support

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Q: QuestionAre these compatible with the Samsung 25 ultra?

Asked 1 week ago by Ally.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Midnight Violet

• A:Answer Yes, the Bose QuietComfort Ultra (2nd Gen) Earbuds are fully compatible with the Samsung Galaxy S25 Ultra. As long as your device supports Bluetooth, which the Galaxy S25 Ultra does, you’ll be able to pair and use the earbuds without any issues. You can enjoy all the features such as noise cancellation, transparency mode, and high‑quality audio.

  Answered 4 days ago by Bose Support

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Q: QuestionCan these earbuds help better hear conversations in a group or restaurants

Asked 1 week ago by Anonymous.

• A:Answer The Bose QuietComfort Ultra Earbuds (2nd Gen) are mainly made for great sound and strong noise cancellation, not for boosting voices in places like restaurants. They can block background noise and make phone calls clearer, and you can use transparency mode to hear people around you without taking them off. But they don’t amplify conversations or work like hearing aids. In short, they’re excellent for listening to music and calls in noisy areas, but not designed to make group conversations easier.

  Answered 4 days ago by Bose Support

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Q: QuestionCan these be used on airplane to watch movies provided by the airline ?

Asked 3 weeks ago by Airplane.

• A:Answer No, these are not the type of ear buds that will connect to the unit on the airplane to watch movies.

  Answered 2 weeks ago by 1HappyCustomerVerified Purchase

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Q: Questioncan I use them to take a phone call?

Asked 1 month ago by Anonymous.

• A:Answer Yes these earbuds are fantastic. Even if you're listening to music, once a call comes in, the music will stop playing and you can tap once gently on one earbud to answer the call. The sound is crystal clear and the noise reduction feature is outstanding!

  Answered 2 weeks ago by 1HappyCustomerVerified Purchase

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Q: QuestionIs this compatible with Samsung 24

Asked 2 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Midnight Violet

• A:Answer These ear buds have two different models. Look on the box and it will tell you if that particular model is compatible with an IPhone or an Android.

  Answered 2 weeks ago by 1HappyCustomer

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Q: QuestionCan these be used individually left or right by itself, or do I have to have both Earbuds in to use?

Asked 3 months ago by Aidan.

• A:Answer Yes they can be used individually either left or right side. Once in a while one of the ear buds will not charge properly if it’s not carefully placed into the case, and when that happens to me, I just use the one ear bud without an issue.

  Answered 2 weeks ago by 1HappyCustomerVerified Purchase

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Q: Questioncan this divice be track with your iphone yes o no thanks

Asked 3 months ago by joe.

• A:Answer These ear buds work perfectly with iPhone, but there is no tracking device available if you lose them.

  Answered 2 weeks ago by 1HappyCustomerVerified Purchase

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Q: QuestionDo these have wireless charging for the case?

Asked 4 months ago by kingzing.

• A:Answer The charging case is portable and has charging ability stored in it so that you can recharge your ear buds at least twice while away from a charging port, but you’ll have to plug the case into a charger once the battery drains.

  Answered 2 weeks ago by 1HappyCustomerVerified Purchase

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Q: QuestionHow long of charge before having to recharge?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Midnight Violet

• A:Answer These ear buds last between 3.5 hrs to 4.5 hrs.

  Answered 2 weeks ago by 1HappyCustomer

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Q: Questiondo these earbuds support multi point connectivity?

Asked 4 months ago by gs.

• A:Answer These ear buds can connect to both IPhone and iPad at the same time.

  Answered 2 weeks ago by 1HappyCustomerVerified Purchase

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Q: QuestionAny updates on when these will be available in your stores?

Asked 6 months ago by Bose.

• A:Answer December 2025

  Answered 3 weeks ago by JuanitaBrownVerified Purchase

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Q: QuestionRelease date in the United States?

Asked 6 months ago by Bloodrain.

• A:Answer Hi there! Thanks so much for your interest in our latest Bose QuietComfort Ultra Earbuds (2nd Gen). The next-gen QC Ultra Earbuds are expected to be available later this summer.

  Answered 6 months ago by Bose Support

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