Questions & Answers

Q: QuestionWhat is Best Buy‘s return policy?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer 14 days!

  Answered 7 months ago by KimberlyW

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Q: Questionas long is the garanty from manufacture on this Ear headphones

Asked 10 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Hello, you have a 1-year warranty of the QuietComfort Headphones.

  Answered 9 months ago by Bose Support

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Q: QuestionWhen using the microphone, is there a mute function? How does it work?

Asked 10 months ago by Mute.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green

• A:Answer While on a call, you can double-press the Action button to mute the call.

  Answered 10 months ago by Bose Support

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Q: QuestionWhat is the return policy for Bose headphones with an extended warranty

Asked 11 months ago by Joe.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

• A:Answer Hi Joe, please contact BestBuy's customer support team directly for information on their returns policy.

  Answered 11 months ago by Bose Support

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Q: QuestionCan these headphones plug into a receiver ? and charge as well?

Asked 11 months ago by jacmacattack.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green

• A:Answer they come with a wire, there are seperate ports for charging and aux

  Answered 4 months ago by user997393

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Q: QuestionDo these have a wire that can plug into a monitor on a plane?

Asked 11 months ago by MTF.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer Great

  Answered 11 months ago by Anonymous

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Q: QuestionCan you run with these on?

Asked 11 months ago by Running.

• A:Answer You can but it will depend on weather. If it is hot then your ears will become sweaty fast.

  Answered 5 months ago by Link

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Q: QuestionWhat is the difference between quiet comfort and quiet comfort ultra?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer The Bose QuietComfort Headphones deliver high-fidelity audio performance and world-class noise cancellation. They also feature Wind Block and a 3-band Equalizer. The QuietComfort Ultra Headphones have one crucial difference - they feature Immersive Audio. This mode gives you full noise cancellation, and takes what you’re hearing out of your head and places it in front of you, as if you're always in the sound’s sweet spot. Select "Still" mode for if you're staying in place, or "Motion" mode if you are moving around your environment.

  Answered 1 year ago by Bose Support

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Q: QuestionI wear wired ear buds when playing my Roland V-drum kit. Can I fit these headphones over my ears with those earbuds in to hear music while playing the drums and hear both?

Asked 1 year ago by MacDaddy.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer The headphones are designed to provide a close fit for noise-cancelling, as such they may not fit over earbuds that are also being worn.

  Answered 1 year ago by Bose Support

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Q: QuestionHi, so I run heavy machinery, very loud equiptment. I was curious to know if these headphones are good foor noise cancelling for that? Some people say their is a big different between work cancelling headphones and music cancellation headphones? Thanks

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer The headphones are not rated to replace certified safety equipment, and we do not recommend using them in industrial environments.

  Answered 1 year ago by Bose Support

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Q: QuestionI do not have bluetooth. Can I still use wireless feature?

Asked 1 year ago by Rosecrook.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Chilled Lilac

• A:Answer To wirelessly connect to the headphones it would require the use of Bluetooth. They do have an AUX connection available, and the noise-cancelling can still be used while in wired mode.

  Answered 1 year ago by Bose Support

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Q: QuestionWhat's the difference with the Ultra?

Asked 1 year ago by Fezpez.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Hi. The QuietComfort Ultra Headphones offer our most premium design and our most advanced technologies, for the best Bose listening experience in a headphone. With QuietComfort Ultra Headphones, you will enjoy our best headphone noise cancellation, audio quality personalized with CustomTune, and voice pickup, among other premium features.

  Answered 1 year ago by Bose Support

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Q: QuestionWhat is the width, in inches, of the part that fits over the ear?

Asked 1 year ago by Kathiwithani.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Chilled Lilac

• A:Answer 4 inches

  Answered 1 year ago by AndresM

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Q: QuestionHow durable are these for large oversized heads? Are they connected/screwed together with plastic parts?

Asked 1 year ago by FamilyMan.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Moonstone Blue

• A:Answer Very durable

  Answered 10 months ago by BobbyR

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Q: QuestionCan you use these with in the ear hearing aids?

Asked 1 year ago by Hearingmore.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Please check with your hearing aid manufacturer whether earbuds can be used with them.

  Answered 1 year ago by Bose Support

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Q: QuestionDoes this headphone acept micro sd card?

Asked 1 year ago by Ignacio.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer No, the QuietComfort Headphones do not accept this.

  Answered 1 year ago by Bose Support

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Q: QuestionDoes the microphone work with the wired connection? Or does the mic only work with bluetooth?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green

• A:Answer The audio backup cable supplied with the headphones includes a mic.

  Answered 1 year ago by Bose Support

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Q: QuestionIf I plug in the ANC cable, does that shut off Bluetooth? And does the Bluetooth remain off with noise canceling on? I just want a Bluetooth OFF option.

Asked 1 year ago by Stanny.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green

• A:Answer Plugging in the backup audio cable will disable Bluetooth, and noise cancellation will auto-default to the highest setting.

  Answered 1 year ago by Bose Support

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Q: QuestionDoes the headband on the Bose QuietComfort headphones have padding of any kind? Or is it just hard plastic sitting directly on the head?

Asked 1 year ago by ShinigamiEyes.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Chilled Lilac

• A:Answer Although Bose does not provide public information on the materials used to make the headband, the headband is designed to ensure comfortable wear and use of your headphones. Please note that the headband is not sold as a replaceable part - the ear cushions, however, are.

  Answered 1 year ago by Bose Support

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