Questions & Answers

Q: QuestionIs there an app that I can use to control the soundbar?

• A:Answer Yes, you can use the Bose app to set up and control the soundbar.

Q: QuestionCan I connect headphones to this soundbar for private listening?

• A:Answer Yes, you can pair select Bose headphones for a personal listening experience using Bose SimpleSync.

Q: QuestionDoes this soundbar optimize sound based on the room's acoustics?

• A:Answer Yes, the soundbar optimizes sound using ADAPTiQ Calibration.

Q: QuestionDoes this soundbar support Dolby Atmos surround sound?

• A:Answer Yes, this soundbar supports Dolby Atmos surround sound.

Q: QuestionDoes this soundbar have wireless connectivity?

• A:Answer Yes, this soundbar has wireless connectivity via Bluetooth.

Q: QuestionCan I control the TV using voice commands with this soundbar?

• A:Answer Yes, you can control the TV using voice commands with Alexa through Voice4Video technology.

Q: QuestionAre cables included with the soundbar?

• A:Answer Yes, HDMI eARC and optical audio cables are provided with the soundbar.

Q: QuestionDoes this soundbar have dialogue enhancement?

• A:Answer Yes, this soundbar has dialogue enhancement.

Q: QuestionCan I control other devices with this soundbar?

• A:Answer Yes, you can control your TV, cable, and satellite box using your voice with Bose Voice4Video technology.

Q: QuestionIs it possible to mount this soundbar on the wall?

• A:Answer Yes, this soundbar is wall mountable.

Q: QuestionDoes this soundbar support Dolby Atmos?

• A:Answer Yes, this soundbar is equipped with Dolby Atmos.

Q: QuestionDoes this soundbar have wireless connectivity?

• A:Answer Yes, this soundbar has wireless connectivity with Wi-Fi and Bluetooth.

Q: QuestionCan I use voice commands with this soundbar?

• A:Answer Yes, you can use voice commands with Amazon Alexa and Google Assistant on this soundbar.

Q: QuestionWhat is the difference between this one and the 900 soundbar?

Asked 2 years ago by BrownHulk71.

• A:Answer I think the only difference is in the Dialogue Mode, from what I read from Bose. The Dialogue Mode is software that helps voice dialogue to stand out amid other sounds. You can turn it on or off. The newer 900 Ultra soundbar adds some AI technology that purportedly fine tunes the balance and clarity of the voice dialogue and surround sounds. I have the 900 (not Ultra) and it already does a good job with voice clarity. Even with Dialogue Mode turned off the voices are crisp and clear. That clarity enhancement on the Ultra is its only advantage

  Answered 2 years ago by Anonymous

  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionJust bought this soundbar, an Apple TV 4K and a Samsung S90C (model QN65S90CAFXZA). I need help deciding to connect them all. Is it best to send the sound from my cable box and my Apple TV into the S90C and then out to the Bose? Optical or HDMI Arc?

Asked 2 years ago by MickeyDee.

• A:Answer For optimal listening experiences, the Bose Smart Ultra Soundbar should be connected to your TV system directly via an optial or HDMI connection. To support full use of Dolby Atmos, we recommend HDMI via the TV's eARC port, as this is the only port and connection method that supports full Dolby Atmos (Lossless) with Dolby TrueHD or Dolby MAT. Optical connections will only provide 5.1 surround sound via Dolby Digital. HDMI via non-eARC ports will provide Dolby Atmos (Lossy) through Dolby Digital Plus. Your corresponding TV sources (Apple TV, cable box, etc) may then be connected to your TV, which may output audio via HDMI to your Bose soundbar. If an HDMI or HDMI eARC connection is not possible, do not fear. The Ultra Soundbar features TrueSpace™ technology, a propietary Bose audio processing technology, which analyzes non-Atmos audio signals (such as stereo or 5.1) and upmixes them to create an immersive experience with a sense of height. For a TV without an eARC (Enhanced Audio Return Channel) HDMI connection, an HDMI ARC or optical connection can be used, and with TrueSpace processing, listeners will still experience the benefits of the up-firing speakers. Once the soundbar is set up, we recommend running ADAPTiQ so the soundbar can optimize its sound for the listening environment. The volume level of the height channel speakers can be adjusted in the Bose Music App in case the desired sound level in relation to the front-firing speakers needs to be increased or decreased.

  Answered 2 years ago by Bose Support

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the electric voltage it works on

Asked 1 year ago by Bharat.

• A:Answer The voltage requirement of the Smart Ultra Soundbar is an auto-sensing 100-240 V.

  Answered 1 year ago by Bose Support

  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: Questiondoes it have a sub out ?

Asked 5 months ago by tom.

• A:Answer Hi Tom, thanks for reaching out! Yes, the Smart Ultra Soundbar does have a subwoofer output. Please note that it’s compatible only with the Bose Bass Module 500 and Bose Bass Module 700.

  Answered 5 months ago by Bose Support

  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: Questiondo u need a Subwoofer ??

Asked 2 years ago by Boselover.

• A:Answer Sounds very good without purchasing a subwoofer, but your decision.

  Answered 2 years ago by JeffNVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow many watts

Asked 6 months ago by Nightmarepurchase.

• A:Answer Bose designs its products to deliver a premium audio experience through a combination of proprietary technologies, acoustic design, and digital signal processing, rather than focusing solely on raw wattage numbers. For this reason, we don't typically publish the total RMS wattage for our soundbars as a primary performance specification. Instead of focusing on wattage, Bose prioritizes features that deliver exceptional sound quality and immersion. While some retailers list wattage figures, these are not official Bose specifications and can be misleading. For the best sense of performance, we recommend experiencing the soundbar in person or visiting the official Bose website for more details. bose.com

  Answered 4 months ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)