Questions & Answers

Q: QuestionCan I plug my phone into the speaker

Asked 6 years ago by Me.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Yes you can. You just need to buy an aux cable.

  Answered 6 years ago by Ant2019Verified Purchase

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Q: Questioncan two sound link speakers be connected at the same time?

Asked 6 years ago by stormin.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Aquatic Blue

• A:Answer Yes it can, the store sales person told me and I read the instructions. I will be purchasing another one just for that.

  Answered 6 years ago by MikeVerified Purchase

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Q: QuestionCan this play while charging the battery or do I have to wait til the battery is charged. I'd like to buy it and play it immediately.

Asked 6 years ago by S593tp.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer I’m not certain if it was charged out of the box, I’m pretty positive it was. Either way, Yes you can have it play while it charges. You won’t be upset with the purchase, I love mine!

  Answered 6 years ago by Firemedic201Verified Purchase

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Q: QuestionCan I connect my SONY CD player (RCA cable) to my Soundlink auxiliary cable outlet?

Asked 6 years ago by Luna.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Yes. You will need to buy an auxiliary adapter cable that is RCA (two prong red/white} to 3.5 mm.

  Answered 6 years ago by IrishStallion

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Q: QuestionCan it connect by bluetooth with an amazon echo Dot? I can't get echo to recognize the speaker.

Asked 6 years ago by Mac.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer I had to go to the echo dot app and release the previous speaker I had connected to it. I would ask the echo to disconnect, but it never did. Once I disconnected with the app, it found the Bose speaker and easily connected.

  Answered 6 years ago by pm01Verified Purchase

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Q: QuestionI turned it on and it shut off. I plugged in to charge and the speaker will not charge. What are your suggestions? Thank you.

Asked 6 years ago by Antonia.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Hello Antonia, Thanks for reaching out, and sorry for the trouble you're having. We recommend that you check out our online support page for troubleshooting tips here: https://bose.life/2G34vrh Thanks again, Mohsin - Bose Support

  Answered 6 years ago by Bose Support

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Q: QuestionIs it possible to connect to and play two speakers at once? We'd like to have the same thing going in two different rooms.

Asked 6 years ago by Fred.

• A:Answer Yes, two speakers can be paired however a firmware update needs to be made.

  Answered 6 years ago by CommunityAnswer

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Q: Questionwill these work with a Roku tv

Asked 6 years ago by chip.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Yes, if your model is Bluetooth enabled.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this have the alexa feature already in the speaker?

Asked 6 years ago by Tracy.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer No, the Alexa feature is not in the speaker.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionAll I have is a wi-fi modem in my house. The music playlists are on my computer. Will this speaker connect to wifi? Or is this the wrong option for me? Thx

Asked 6 years ago by InMom.

• A:Answer Wrong option, Bluetooth but no WiFi. It would work IF your computer can do Bluetooth.

  Answered 6 years ago by LeonVerified Purchase

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Q: Questiondoes it have good bass

Asked 6 years ago by ray.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Yes, it has a solid bass

  Answered 6 years ago by May232Verified Purchase

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Q: QuestionWhat is the diameter of the speaker driver?

Asked 6 years ago by Methin.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Hello, Methin. The SoundLink Color portable Bluetooth speaker II features two 1⅝ drivers. The dual opposing passive radiators, help it pump out sound while keeping vibrations to an absolute minimum. We hope this helps! Ashley - Bose Support

  Answered 6 years ago by Bose Support

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Q: QuestionCan you answer a call on your cell phone from your Bose Soundalike?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Hi, Thanks or the great question. The SoundLink Color II has a built in microphone to answer phone calls. Regards, Tony G - Bose Support

  Answered 6 years ago by Bose Support

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Q: QuestionMy son seems to favor the MegaBoom Speakers as he feels they carry better Bass. He also has one currently. Are the Bose comparable to the MegaBoom in the bass range or is this area the “exclusive turf” of MegaBoom??

Asked 7 years ago by Deereman8.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Aquatic Blue

• A:Answer While the Bose has a very impressive bass, the Megaboom 's bass is stronger. However, if you're looking for an overall crisp sound, you'll not regret getting this Bose Bluetooth.

  Answered 6 years ago by JimmyjetVerified Purchase

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Q: QuestionDoes it come with another type of charger instead of the USB cable ?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Aquatic Blue

• A:Answer No. It just comes with a charging cable.

  Answered 7 years ago by Mikeyd2018Verified Purchase

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Q: QuestionI read I can play speaker while charging, but light stops flashing when I connect to my iPhone, so it seems like it is NOT charging. Is it? If not, can I get it to?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Hello, there. We're sorry to hear you're experiencing difficulty with your SoundLink Color Bluetooth Speaker II. The speaker can absolutely play music while charging, and we'll be glad to help. After you pair your iPhone using Bluetooth, you should still see a slowly blinking amber light above the power button when the speaker is plugged in with the USB cable. We would recommend trying this reboot of your battery first: 1. Connect the speaker to power 2. Press and hold the Multi-function button (3 dots) for 10 seconds, and while continuing to hold the Multi-function button, unplug the speaker from power 3. Release the Multi-function button and then reconnect the power cable. Please look for a slowly blinking orange light that indicates successful charging. 4. Allow the speaker to charge for about 15 minutes before testing the power button. If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day! Jesse - Bose Support

  Answered 7 years ago by Bose Support

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Q: QuestionI have an older bose that won't play CD s anymore an is not compatible with any phone bcuz its so old. So if I get this speaker an sync it to my phone will it b as loud as my old bose?

Asked 7 years ago by Deb.

This question was asked about the related product: Bose - Soundlink® Color Portable Bluetooth® Speaker II - Coral Red

• A:Answer Hello, Deb. Thank you for your question. From your description, it sounds like have a Wave Radio/CD or an original Wave Music System. While the SoundLink Color II is a fantastic product, both of these Wave systems are engineered to produce louder and richer audio. We'd love to speak with you directly to find the best product for your interests. Please reach out to our support team at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Please have your Bose system with you when you call. Thank you, and have a great day! Jesse - Bose Support

  Answered 7 years ago by Bose Support

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Q: QuestionDoes the bose soundink color Bluetooth speaker ll have good bass

Asked 7 years ago by Radboy.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Soft Black

• A:Answer Oh yeah!! This is so awesome!!!! It actually makes me feel like I'm at real concert...RIP Chester...you have no idea how you sound on this beautiful Bose soundlink....I've even put on the highest volume and there is no enterfince....just plain awesome!!!

  Answered 7 years ago by Ezio

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Q: QuestionI lost my power supply

Asked 7 years ago by Mike.

This question was asked about the related product: Bose - SoundLink Color Portable Bluetooth Speaker II - Aquatic Blue

• A:Answer Hello, Mike. We're sorry to hear this. The SoundLink Color Bluetooth Speaker II uses a standard micro-USB charging cable, available at any electronics store. The speaker would be compatible with any 5V, 1 amp USB wall charger. We hope this helps! Have a great day. Jesse - Bose Support

  Answered 7 years ago by Bose Support

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