Questions & Answers

Q: QuestionCan we pair it with another another SoundLink Flex when using a Chromebook or laptop? I use this in my classroom but would like to add another speaker. Thanks!

Asked 3 years ago by shopper.

• A:Answer Yes you can

  Answered 3 years ago by Philips

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Q: QuestionHow hard is it to "reconnect" these when they lose the Bluetooth connection? Does anybody have these as a stereo pair?

Asked 4 years ago by Froggy.

• A:Answer Hi I I have 2 hose link flex use them when I cycle BOSE HAS MADE IT VERY FRUSTRATING TO CONNECT MULTIPLE FLEX LINK BUT SINCE THEY ALREADY HAVE ARE MONEY THERE PROBABLY NOT A FIX FROM BOSE ANYTIME SOON

  Answered 4 years ago by Drillsergeant

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Q: QuestionWhat’s the difference between this model and the Bose Mini II 2?

Asked 4 years ago by altheman109.

• A:Answer The main difference is: the Flex is essentially water-proof and sounds a little better. The downside is this: the Flex is bluetooth-only. No 3.5mm audio-in connection,

  Answered 4 years ago by DeanVerified Purchase

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Q: QuestionCan u pair with another Bose flex

Asked 4 years ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue

• A:Answer Yes you will have to download Bose application to play stereo!

  Answered 4 years ago by BobchaVerified Purchase

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Q: QuestionCan you use this speaker without using the bose connect app?

Asked 2 years ago by HighCountryJen.

• A:Answer Yes, you can connect via the standard Bluetooth settings on your media device. The Bose Connect app is beneficial as you can use it to perform firmware updates, manage existing connections, and name/rename the speaker.

  Answered 2 years ago by Bose Support

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Q: QuestionTrying to find the battery specs on the speaker is like pulling teeth. Anyone know what the battery specifications are with this Bose flex speaker.?

Asked 3 years ago by G.

• A:Answer It’s full charge battery easily play it through 9-10 hours.

  Answered 2 years ago by RKumar

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Q: QuestionWhy is only Bose Soundlink Flex with Carmine Red color called Limited Edition?

Asked 3 years ago by MINHLE.

• A:Answer They only made so many of these speakers so that is why it's limited edition.

  Answered 3 years ago by SeanG

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Q: QuestionWhat is the battery life on it

Asked 3 years ago by Alex.

• A:Answer They say up to 12 hours but that’s with 50%volume, but I get about 7 hours on mine at full volume.

  Answered 3 years ago by mrwalleyemanVerified Purchase

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Q: QuestionIs the carmine red a nice red color or just a blah brown? Saw a customer picture and it look brown.

Asked 3 years ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Carmine Red

• A:Answer Its elegant looking red, not dark but looks sophisticated, made to stand out

  Answered 3 years ago by Consumer

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Q: QuestionHi can i use it for my laptop and conduct meetings? Able to speak and hear I mean?

Asked 3 years ago by Mukul.

• A:Answer Yes this has a built in mic which is clear.

  Answered 3 years ago by TimMVerified Purchase

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Q: QuestionDoes the speaker pair with iPhones?

Asked 3 years ago by NeeditCool.

• A:Answer Yes, you can pair via Bluetooth or in the Bose Connect app.

  Answered 3 years ago by Bose Support

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Q: QuestionHi, I found a "power block" in my house that lists output as "5 OV 1600 ma." Would this work to plug this Bose soundlilnk into? My old power block is from an old model mini BOSE. I can't find anything that says "5 vDC, 0.5 A (1 A recommended)"

Asked 3 years ago by kat.

• A:Answer I’m not an expert, my wife used her iPhone block

  Answered 3 years ago by BoseVerified Purchase

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Q: QuestionIs the speaker suppose to come with any type of cords? I purchased multiple Bose speakers of different types as Christmas gifts. This speaker is the only one that didn't come with any type of cord. No USB cord or anything.

Asked 4 years ago by SunEDey.

• A:Answer The SoundLink Flex comes with an included USB Type-C cable. If you require any accessories or components, please contact us for support at https://worldwide.bose.com/support.

  Answered 4 years ago by Bose Support

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Q: QuestionI bought a BOSE Soundlink Flex for using it in my country where we have 220V for energy, can I charge my Soundlink plug in it directly to this voltage ?, thanks for your response Guillermo

Asked 4 years ago by Guillermo.

This question was asked about the related product: Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue

• A:Answer Yes that will be fine as the charge you use will likely only output 5v.

  Answered 4 years ago by Bose Support

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Q: QuestionIs this heat-rated? I want to use this in my sauna?

Asked 4 years ago by Ann.

• A:Answer Bose rates their Bluetooth speakers to operate at a maximum temperature of 158ºF. That's pretty hot, but I don't know what your sauna does. Note: high heat will take a toll on any battery.

  Answered 4 years ago by BradPDX

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Q: QuestionDoes Bose Flex come with case.

Asked 4 years ago by Anonymous.

• A:Answer No, the SoundLink Flex does not come with a carry case. However, it features a rugged design which is rigorously tested to meet an IP67 rating, making it able to withstand water, dust, and a few bumps and bruises along the way. The powder coat won’t peel or flake, and it’s resistant to rust corrosion and UV light. The tear-resistant utility loop makes it convenient for carrying wherever you go.

  Answered 4 years ago by Bose Support

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Q: QuestionIs Aptx Adaptive?

Asked 5 months ago by Angie107co.

This question was asked about the related product: Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - White Smoke

• A:Answer Thanks for your question! The Bose SoundLink Flex does not support aptX Adaptive. It uses Bluetooth codec SBC, which still deliver solid audio quality for everyday listening. If you're looking for a speaker with aptX Adaptive and more advanced features, you might want to check out the SoundLink Flex Portable Speaker (2nd Gen). It’s designed to work with Snapdragon Sound-certified devices for enhanced audio performance. Feel free to check out the Bose SoundLink Flex Portable Speaker (2nd Gen) through this link to explore more: https://bose.life/4oZuxg9

  Answered 5 months ago by Bose Support

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Q: QuestionHi How many days of warranty is available?

Asked 9 months ago by Naushad.

This question was asked about the related product: Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Limited Edition Cypress Green

• A:Answer Hi Naushad, we offer a 1-year limited warranty for the SoundLink Flex speaker, covering defects in materials and workmanship. Please note that damage caused by misuse, accidents, moisture, insects, improper packing, power surges, or unauthorized modifications isn’t covered under the warranty. Gem - Bose Customer Support

  Answered 7 months ago by Bose Support

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Q: QuestionI need to change the language on this device from English to Spanish. Is there a method to accomplish this?

Asked 9 months ago by Bob.

This question was asked about the related product: Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Limited Edition Cypress Green

• A:Answer If powering on your system for the first time, use the Volume + and Volume – buttons to scroll through the available languages, then press and hold the Multi-function button when the desired language is heard. You can change the language after at any time using the instructions below. 1. Simultaneously press and hold the Multi-function and Volume – buttons until you hear a voice prompt 2. Press Volume + or Volume – to scroll through the available languages (English, Spanish, French, German, Mandarin, Japanese, Italian, Portuguese, Dutch, Russian or Polish) 3. When you hear the desired language, press and hold the center Multi-function button to select it. You can also change the language in the app.

  Answered 9 months ago by Bose Support

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