Questions & Answers

Q: Questionmy husband needs earphones that would allow him to hear the tv at different high levels.. has hearing problems.. even if the tv is at low volume. earphones that would allow him to pull it down around the back of the head. please suggest.

Asked 5 years ago by lulu.

• A:Answer If your husband needs louder headphones these are not the ones for you they are extremely low

  Answered 5 years ago by Unsatisfied85

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Q: QuestionWhich is the best wireless headphones for a smart TV?

Asked 5 years ago by JL.

• A:Answer Bose

  Answered 5 years ago by Manny

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Q: QuestionHow do I stop my Bluetooth from joining my husband’s phone while it’s connected to mine and I’m listening to music? It’s VERY annoying for it to pick up his phone and knock mine off!!

Asked 5 years ago by JennRN.

• A:Answer Just remove the Bose headset from your husband’s Bluetooth device list.

  Answered 5 years ago by Turing

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Q: QuestionDoes Bose have HEADSETS FOR TV?

Asked 5 years ago by Denise.

• A:Answer If your TV is equipped with Bluetooth, these should connect.

  Answered 2 years ago by Wyvere

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Q: Questioncan these be used with apple ipod touch?

Asked 5 years ago by collectortelco.

• A:Answer Yes, you can connect either with Bluetooth or using the audio cable provided, depending on what your iPod supports.

  Answered 5 years ago by Bose Support

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Q: QuestionCan you hear own voice on the microphone during phone calls? This is very important to me

Asked 5 years ago by FlowerGirl.

• A:Answer Yes, the SoundLink headphones feature SideTone for phone calls.

  Answered 5 years ago by Bose Support

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Q: QuestionCan you hear your own voice through mike during phone calls?

Asked 5 years ago by FlowerGirl.

• A:Answer Yes, the SoundLink headphones feature SideTone for phone calls.

  Answered 5 years ago by Bose Support

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Q: QuestionMy earpads are starting to shred. Can I buy replacements?

Asked 5 years ago by Jules.

• A:Answer We're sorry to hear of your experience. Replacement cushions can be obtained and will help extend the lifespan of your headphones - just reach out to Bose support directly. We'd love to help you out. http://bose.life/globalsuport

  Answered 5 years ago by Bose Support

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Q: QuestionDoes the mic work while participating on a webinar on an apple computer or iPad. Thank you!

Asked 5 years ago by GreggF.

• A:Answer Yes, it does!

  Answered 5 years ago by Bose Support

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Q: QuestionSorry, is there a way to wirelessly connect Bose soundlink on ear headphones to Nintendo switch? Would the hotspot adapter work? Thanks.

Asked 5 years ago by June.

Q: QuestionWill the sound link work with the switch?

Asked 5 years ago by June.

• A:Answer Hi June, you can connect this via aux cable to the switch.

  Answered 5 years ago by Bose Support

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Q: QuestionDoes this feel heavy on your head and does it squeeze your head?

Asked 5 years ago by Niki.

• A:Answer They don’t feel heavy at all. I actually enjoy wearing them and I’m not a big fan of over the ear headphones.

  Answered 5 years ago by LadyGVerified Purchase

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Q: QuestionDo these headphones have Active Noise Cancellation? The Best Buy specs say yes, but Bose answered a consumer question 4 years ago stating that these headphones are not even designed for noise reduction, let alone cancellation. Can someone please confirm?

Asked 5 years ago by CarefulConsumer.

• A:Answer Hi there, These are not Noise-Cancelling headphones.

  Answered 5 years ago by Bose Support

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Q: QuestionIs it compatible to laptops (on windows 10) and apple iphones...can i use for both

Asked 5 years ago by pk.

• A:Answer The headphones are compatible with any device that supports Bluetooth audio streaming. This includes almost all smartphones, and most laptops. To be sure, please check with the device manufacturer.

  Answered 5 years ago by Bose Support

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Q: QuestionCan I buy a cord to charge these head phones from the wall outlet?

Asked 5 years ago by Redd.

• A:Answer Actually, a cord is supplied with the headphones. What is not supplied is a wall socket adapter. I had to purchase an adapter to use with the headphones.

  Answered 5 years ago by McRough

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Q: QuestionCan these be used on transatlantic flights?

Asked 5 years ago by Anonymous.

• A:Answer Yes.

  Answered 5 years ago by Bose Support

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Q: QuestionAre they compatible with iPad 4 .? And android galaxy note

Asked 5 years ago by John.

• A:Answer Yes, they are.

  Answered 5 years ago by Bose Support

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Q: QuestionThe eighth digit of my serial number is 9, does that mean it was manufactured in 2019? I would think it’s popular enough that all the 2009 ones sold years ago lol. If so, what is the Bluetooth version of models produces since 2019? Thanks!!

Asked 5 years ago by Blutooth.

Q: Questioni’m trying out my new headphones at the gym and the music plays but at very low volume even tho the volume on device is way up

Asked 5 years ago by matt.

• A:Answer Turn up the volume on your phone.

  Answered 5 years ago by Dude

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