“My earphones immediately hang up the call when I press the multi-function button whilst receiving a Facebook call. (Im NOT holding it down) I think this is a software update that needs to happen please!!”

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• Had similar issue when trying to use with FaceTime. Suspect there is a software glitch as well. Even though I did run the updates. For an expensive Bose device; I expected better performance especially with phone calls.

  Answered by stan 6 years ago

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• Hello Fuzzi, I am sorry to hear that's happening. For further assistance, I'd recommend contacting our Customer Support team. Have a great day! Best Regards, Greg - Bose Support

  Answered by Bose Support 7 years ago

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