“I use them to connect with laptop but just listening in right side, I was still listening to music normally but after that,suddenly, I just listened in right side, what's going on?Please help me”
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JuneMai, There is a WIN 10 compatibility problem with the Soundsport Free model, no issue with the regular Soundsport model. You will find lots of commentary at the Bose community blog regarding this issue. I contacted Bose and they confirmed the issue to me and just stated that they are working to address the issue. The problem is that it has been a known issue since the product hit the market. I had to return mine. I could not live with the Win 10 incompatibility. (I am assuming that your laptop is a Windows machine)
Sorry, there was a problem. Please try again later.Hello JuneMai, thank you for your question. Please try clearing the paired Bluetooth list, removing from the Bluetooth list on your computer, pairing again and testing for function. This will start a fresh Bluetooth connection. Have a great day! Best Regards, Greg - Bose Support
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