“I have just purchased the Bose ST 300 and Subwoofer and this system is connected to a Samsung TV that is about 4 years old. I'm having a hard time keeping the sound on. It turns off every 15 mins or so. Please help I'm getting very frustrated.”
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This may be an issue with the ARC settings, turning this off may resolve the issue. Please contact our service for troubleshooting and further assistance. https://global.bose.com/en_us/support_sites.html Thanks for asking and have a great day. Best Regards, - Emmet Bose Support
Sorry, there was a problem. Please try again later.I had the same issue. For me it turn out to be the number of HDMI devices with control turned on. I would recommend unplugging all but one device and test. make sure others you add back have HDMI control turn off and see if that helps. Mine works now except when I turn on the TV, i have to switch inputs to get the spundbar to switch on in HDMI control mode.
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