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Hi, That is unusual behavior. We want you to know that we are here to help. The best thing would be for you to contac technical support. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us" Tony – Bose Support
Sorry, there was a problem. Please try again later.mine works fine
Sorry, there was a problem. Please try again later.
