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Hi, The Mac address of the SoundTouch 300 is different on each network its installed on. It's the physical address on the network. You can find that information in the Soundtouch app. If you have further questions, feel free to reach out to customer service. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us" Tony– Bose Support
Sorry, there was a problem. Please try again later.1. Connect your soundbar to your Wi-Fi network 2. Log into your router and go to the MAC address filtering section 3. Find the blocked MAC addy currently connected to your network 4. Select MAC and then click on add/allow to allow it to connect to your network 5. You're golden
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