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Hello cantgiveup! Thanks for your interest in our Bose products. Sorry to hear about the experience you are having. To better assist you, we recommend that you reach out to our Bose Support line by navigating to this page for contact info: http://bose.life/2qwENj4. We can help ensure you have your system correctly set up on your network and that your other SoundTouch devices detect it. We are looking forward to hearing from you! Thanks again, Mohsin-Bose Support
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