Questions & Answers

Q: QuestionWhat is the wattage of this espresso maker?

• A:Answer This espresso maker has a wattage of 1800 watts.

Q: QuestionHow many bars of pressure does this espresso maker have?

• A:Answer This espresso maker has 15 bars of pressure.

Q: QuestionDoes this espresso maker come with an integrated grinder?

• A:Answer Yes, this espresso maker has an integrated grinder that automatically grinds beans before brewing.

Q: QuestionWhat type of coffee drinks can this Breville espresso maker prepare?

• A:Answer This machine can prepare latte, cappuccino, espresso, flat white, and long black coffees.

Q: QuestionIs the Breville Oracle Touch programmable?

• A:Answer Yes, the Oracle Touch is programmable.

Q: QuestionWhat is the difference between this and the BES880BSSBUS1 model that warrants an almost $2,000 price difference?

Asked 5 years ago by Stevey.

• A:Answer The Breville® BES990 Oracle Touch™ has a grinder that is not only adjustable but also tamps the grinds automatically, a larger capacity water tank, includes the mini knock box as well as having boilers for water and steam as opposed to the thermocoil used in the BES880 Barista Touch™.

  Answered 5 years ago by Breville Consumer Support

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Q: QuestionIs it worth the upgrade from the bes870xl ? I’ve had it about 5 years and I’m looking for something better

Asked 5 years ago by Asker.

• A:Answer This machine is better and you may even get your guests to create their own coffees. The only thing I suggest is to adjust the tamper pressure so you end up with a consistent shot. Out of the factory it dispenses 22 grams. You may want to also adjust the grinder setting from 6 to 7 or 8. Those simple adjustments will improve your shots.

  Answered 5 years ago by CoffeeLoverVerified Purchase

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Q: Question“The Breville machine oracle touch comes with a two (2) year warranty. Does the geek squad replacement go two years past the warranty ? and is it possible to get a warranty longer than 4-year ?

Asked 5 years ago by Alex.

• A:Answer No, it is only for a total of 2 years and it is the same price. The difference being that we BestBuy warranty, you only have to bring it to BestBuy instead of shipping it to Breville. You will still get the customer support from Breville if you have any questions.

  Answered 5 years ago by CoffeeLoverVerified Purchase

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Q: QuestionThe product title says it produces 15 bars of pressure, but the product specs section says 9 bars. Please advise which one it is.

Asked 9 months ago by IdrinkDCoffee.

• A:Answer The machine has a 15 bar Italian pump. However, in general, a proper shot uses 9 bars. So, 9 bars is usually the amount the pump will create.

  Answered 9 months ago by Breville Consumer Support

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Q: QuestionWhere is this machine made?

Asked 3 years ago by JAF.

• A:Answer Communist China

  Answered 2 years ago by Sage

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Q: QuestionI like extra dry cappuccinos, will the frothing wand foam up real well or will I get a latte? Just returned a machine for only producing steamed milk.

Asked 2 years ago by Tiff.

• A:Answer You will get latte level milk consistency. However, after I run the milk through the frother I pump it up with one of those small hand held electric frothers. You can then make the froth as thing as you please(which I do).

  Answered 2 years ago by JamesF

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Q: QuestionBeing that the breville Oracle touch is so expensive- I am more concerned about customer service and responsive s ness of breville or GeekSquad to issues that can arise. For example if in a yr or two , if the machine needs a repair who am I to contact?

Asked 3 years ago by WALA.

• A:Answer Breville customer service was excellent when I contacted them a couple of years ago. It was regarding my microwave which was out of warranty. Even though they offered me a good discount if I buy a new one which they didn’t have to. With the Oracle touch, I bought the Geek Squad extended warranty just in case considering the high price tag of the machine.

  Answered 3 years ago by Elecom79Verified Purchase

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Q: QuestionWill this machine do on sale for Black Friday? Has it in the past?

Asked 4 years ago by John.

• A:Answer NEVER on sale......

  Answered 2 years ago by Sage

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Q: Questioncan you make a regular black coffee with this oracle, or the dual boiler?

Asked 4 years ago by Ramat.

• A:Answer Both the Breville® BES990 Oracle™ Touch and BES920 Dual Boiler™ are designed to create espresso shots, heat and froth milk and provide hot water only. However, shots can be pulled and hot water added to make Americano's.

  Answered 4 years ago by Breville Consumer Support

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Q: QuestionCould I order this machine in black color? From Bestbuy?

Asked 5 years ago by Mke.

Q: QuestionCan u connect to continuous water supply

Asked 5 years ago by Michele.

• A:Answer No.

  Answered 5 years ago by CoffeeLoverVerified Purchase

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Q: QuestionThis one work for a small coffee shop?

Asked 5 years ago by Walkyris.

• A:Answer This is for home use. I used the Oracle for 8 people one time and it was great but for a coffee shop, I would buy a commercial one. It's built differently and it's made for high volume and it will last you longer. This Breville is for the home or small office.

  Answered 4 years ago by Mike

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Q: QuestionThe Breville machine oracle touch comes with a two (2) year warranty. Does the geek squad replacement go two years past the warranty ???????? and is it possible to get a warranty longer than 4-year ????????

Asked 5 years ago by tony.