Questions & Answers

16 Questions & 26 Answers
1-10 of 16 Questions

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  • Question
    Will this product work with an Apple Ipad or Iphone?   (2 Answers)

    By kvsf April 19, 2016.

    Answers
    • Best 
      Answer

      this scanner is compatible with Windows, MAC OS, and Linux.

      By Anonymous September 20, 2016.

    • Question
      Does the Brother DS-920DW Duplex Mobile Color Page Scanner work with the Windows 10 operating system. I see that it works with Vista, window 7 and 8.   (5 Answers)

      By Anonymous April 17, 2016.

      Answers
      • Best 
        Answer

        Yes, the product is compatible with Windows 10.

        By CommunityAnswer April 18, 2016.

      • Question
        Does this scan double sided pages or just one side at a time?   (5 Answers)

        By Edddd July 9, 2016.

        Answers
        • Best 
          Answer

          Both sides.

          By Starkenstein July 22, 2016.

        • Question
          Can you scan photos   (3 Answers)

          By Anonymous April 21, 2016.

          Answers
          • Best 
            Answer

            Yes, this product scans documents, photos, plastic I.D. cards and more.

            By CommunityAnswer April 21, 2016.

          • Question
            I purchased the Brother DS-920DW scanner from BestBuy because the customer service representative said it was compatible with the NEAT software...I can't find anything on either website (Brother/NEAT) suggesting it is compatible, does anyone know?   (0 Answers)

            By Bo2017 March 28, 2017.

          • Question
            does the brother mobile scanner 920DW work with Chromebooks, and/or ipads..   (1 Answer)

            By ccc March 25, 2017.

            Answers
            • Answer

              Yes, this item is compatible with both MAC and PC platforms.

              By CommunityAnswer March 25, 2017.

            • Question
              Has Brother fixed the serious design flaw with all of these units that causes ALL scans to SD card, while using stand-alone mode, to include a dark background overlay?   (1 Answer)

              By Wonderer March 9, 2017.

              Answers
              • Answer

                I haven't seen a trace of a dark background overlay, myself. So, I guess?

                By Retry2 July 19, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Do i need to use USB port? I only have tablet and android phone. I have to use to scan somewhere where i cannot bring a computer and do not have a laptop.   (1 Answer)

              By TRTLGRL November 16, 2016.

              Answers
              • Answer

                The scanner has built in WiFi that will allow you to connect and download scanned documents and images without connecting with USB.

                By Willi007 March 3, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              What kind of driver does it have? We need a WIA driver   (0 Answers)

              By Anonymous November 14, 2016.

            • Question
              Can I set it up with multiple computers and choose where I want it to save as I scan?   (0 Answers)

              By Hmderrick October 1, 2016.

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