Questions & Answers

Name: Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White
Brand: Brother
SKU: 1774024
Price: 169.99 USD
Rating: 4.1 (416 reviews)

Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White

Model:: DS-920DW; |
SKU:: 1774024

User rating, 4.1 out of 5 stars with 416 reviews.

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Page Showing 21-38 of 38 questions

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QuestionCan this be used with a cellphone, Bluetooth somehow ?
Asked 7 years ago by dmi.
- Answer Can it be used with a cellphone? Yes. It uses a private Wi-Fi connection to transfer the documents. For iOS, you have to use an app to access the SD card in the scanner. So you scan a doc, it's stored on the SD card. Then to get it on your phone, you'll need to connect to the scanner's Wi-Fi, and you then use an App to access the SD card and transfer the document(s). You can also get the docs through the web browser, but it's not as good as using the MIWAND app. http://download.brother.com/welcome/doc003210/cv_ds820w_eng_usr_g.pdf
  Answered 7 years ago by jase52476
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QuestionHave a MacBook Pro, bought a Brother DS-920DW Mobile Scanner, will not work, connect or scan in any way. Called Brother, they said CD that comes with Scanner isnt compatible w/My Mac - how do I return; get an Apple compatible Scanner?
Asked 7 years ago by Jean.
- Answer I know this is an old post, but just to get the correct info out there: the DS mobile 920DW works just fine with the MacBook Pro. I use it daily. Make sure your scanner is set to PC (hold down the OK button until the display shows "PC"). Download the DSMobieCapture app for MacBook. Don't use the disk that came with it, those drivers are outdated. The only thing that doesn't work on MacBook Pro is the Button Manager, which wasn't that important anyway. I am using a 2016 MBP running Big Sur (11.3.1).
  Answered 4 years ago by geekygirl
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QuestionI bought a Brother Scanner from Best Buy (Model DSmobile 920DW) and I cannot get it to connect and scan on my Mac.
Asked 7 years ago by Mj.
- Answer Try connecting through the ip address
  Answered 5 years ago by Mika
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QuestionQuestions & Answers Brother - DS-920DW Wireless Duplex Mobile Is this model capable to scan to OCR? I will appreciate your experience on it.
Asked 7 years ago by AlCon.
- Answer It has capability to OCR, but it is contained within the software included with the device. The name of the software is "PaperPort" and I would recommend purchasing the latest version separately or purchasing a software of your choice to go with the scanner. Brother no longer supports the included software, so you are getting a out-of-date version.
  Answered 6 years ago by samelastname
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QuestionCan you choose the name of the file? Is it compatible with Windows 10? Does it work if you don't have a CD? My laptop 2 in 1 doesn't have one
Asked 8 years ago by sue.
- Answer Yes it works without a CD drive... wireless. It works with Windows 10. And you you can choose the file name.
  Answered 7 years ago by Kidteasted
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QuestionI purchased the Brother DS-920DW scanner from BestBuy because the customer service representative said it was compatible with the NEAT software...I can't find anything on either website (Brother/NEAT) suggesting it is compatible, does anyone know?
Asked 8 years ago by Bo2017.
- Answer I also have the same problem. I just scan receipt or doc and then import it to Neat.
  Answered 7 years ago by Charles94
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Questiondoes the brother mobile scanner 920DW work with Chromebooks, and/or ipads..
Asked 8 years ago by ccc.
- Answer Sorry no it does not
  Answered 7 years ago by Sandy
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QuestionHas Brother fixed the serious design flaw with all of these units that causes ALL scans to SD card, while using stand-alone mode, to include a dark background overlay?
Asked 8 years ago by Wonderer.
- Answer I haven't seen a trace of a dark background overlay, myself. So, I guess?
  Answered 8 years ago by Retry2
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QuestionDo i need to use USB port? I only have tablet and android phone. I have to use to scan somewhere where i cannot bring a computer and do not have a laptop.
Asked 9 years ago by TRTLGRL.
- Answer The scanner has built in WiFi that will allow you to connect and download scanned documents and images without connecting with USB.
  Answered 8 years ago by Willi007
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QuestionWhat kind of driver does it have? We need a WIA driver
Asked 9 years ago by Anonymous.
- Answer It comes with a CD to install everything it needs.
  Answered 5 years ago by scanner
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QuestionCan I set it up with multiple computers and choose where I want it to save as I scan?
Asked 9 years ago by Hmderrick.
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QuestionCan I scan a document to my email?
Asked 9 years ago by GoElks.
- Answer Yes, this scanner can be setup to easily scan to your email application.
  Answered 9 years ago by brojimh
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Questioni lost the memory card on this scanner that was given me as a gift..where could i get it??????
Asked 9 years ago by roberto.
- Answer You can just buy an SD memory card and use that. It doesn't require a special memory card.
  Answered 9 years ago by paschott
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QuestionWill this scanner work with the surface rt?
Asked 9 years ago by Dahodge.
- Answer IT will. It sends the scanned image over wifi. You just search for the scanner like you would a Wi-Fi network, When you find it and log onto it you can search for the documents that are stored on the supplied memory card.
  Answered 8 years ago by BigDaddy
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QuestionWill this product work with an Apple Ipad or Iphone?
Asked 9 years ago by kvsf.
- Answer this scanner is compatible with Windows, MAC OS, and Linux.
  Answered 9 years ago by Anonymous
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QuestionCan this scanner save to a flash drive?
Asked 9 years ago by Anonymous.
- Answer There is a slot for an SD card to save the copies to. A 4GB SD card is included with the purchase.
  Answered 9 years ago by CommunityAnswer
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QuestionDoes this scan double sided pages or just one side at a time?
Asked 9 years ago by Edddd.
- Answer Both sides.
  Answered 9 years ago by Starkenstein
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QuestionCan I scan multi-page documents?I notice that some portable scanners treat each page as a single document. Can I scan 6-8 pages and save them as one document?
Asked 9 years ago by Jtkjr1.
- Answer This is a one page at a time device but is plenty fast enough
  Answered 9 years ago by ARSmith
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Showing 21-38 of 38 questions

Questions & Answers

Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White

Q: QuestionCan this be used with a cellphone, Bluetooth somehow ?

Q: QuestionHave a MacBook Pro, bought a Brother DS-920DW Mobile Scanner, will not work, connect or scan in any way. Called Brother, they said CD that comes with Scanner isnt compatible w/My Mac - how do I return; get an Apple compatible Scanner?

Q: QuestionI bought a Brother Scanner from Best Buy (Model DSmobile 920DW) and I cannot get it to connect and scan on my Mac.

Q: QuestionQuestions & Answers Brother - DS-920DW Wireless Duplex Mobile Is this model capable to scan to OCR? I will appreciate your experience on it.

Q: QuestionCan you choose the name of the file? Is it compatible with Windows 10? Does it work if you don't have a CD? My laptop 2 in 1 doesn't have one

Q: QuestionI purchased the Brother DS-920DW scanner from BestBuy because the customer service representative said it was compatible with the NEAT software...I can't find anything on either website (Brother/NEAT) suggesting it is compatible, does anyone know?

Q: Questiondoes the brother mobile scanner 920DW work with Chromebooks, and/or ipads..

Q: QuestionHas Brother fixed the serious design flaw with all of these units that causes ALL scans to SD card, while using stand-alone mode, to include a dark background overlay?

Q: QuestionDo i need to use USB port? I only have tablet and android phone. I have to use to scan somewhere where i cannot bring a computer and do not have a laptop.

Q: QuestionWhat kind of driver does it have? We need a WIA driver

Q: QuestionCan I set it up with multiple computers and choose where I want it to save as I scan?

Q: QuestionCan I scan a document to my email?

Q: Questioni lost the memory card on this scanner that was given me as a gift..where could i get it??????

Q: QuestionWill this scanner work with the surface rt?

Q: QuestionWill this product work with an Apple Ipad or Iphone?

Q: QuestionCan this scanner save to a flash drive?

Q: QuestionDoes this scan double sided pages or just one side at a time?

Q: QuestionCan I scan multi-page documents?I notice that some portable scanners treat each page as a single document. Can I scan 6-8 pages and save them as one document?

QuestionCan this be used with a cellphone, Bluetooth somehow ?

QuestionHave a MacBook Pro, bought a Brother DS-920DW Mobile Scanner, will not work, connect or scan in any way. Called Brother, they said CD that comes with Scanner isnt compatible w/My Mac - how do I return; get an Apple compatible Scanner?

QuestionI bought a Brother Scanner from Best Buy (Model DSmobile 920DW) and I cannot get it to connect and scan on my Mac.

QuestionQuestions & Answers Brother - DS-920DW Wireless Duplex Mobile Is this model capable to scan to OCR? I will appreciate your experience on it.

QuestionCan you choose the name of the file? Is it compatible with Windows 10? Does it work if you don't have a CD? My laptop 2 in 1 doesn't have one

QuestionI purchased the Brother DS-920DW scanner from BestBuy because the customer service representative said it was compatible with the NEAT software...I can't find anything on either website (Brother/NEAT) suggesting it is compatible, does anyone know?

Questiondoes the brother mobile scanner 920DW work with Chromebooks, and/or ipads..

QuestionHas Brother fixed the serious design flaw with all of these units that causes ALL scans to SD card, while using stand-alone mode, to include a dark background overlay?

QuestionDo i need to use USB port? I only have tablet and android phone. I have to use to scan somewhere where i cannot bring a computer and do not have a laptop.

QuestionWhat kind of driver does it have? We need a WIA driver

QuestionCan I set it up with multiple computers and choose where I want it to save as I scan?

QuestionCan I scan a document to my email?

Questioni lost the memory card on this scanner that was given me as a gift..where could i get it??????

QuestionWill this scanner work with the surface rt?

QuestionWill this product work with an Apple Ipad or Iphone?

QuestionCan this scanner save to a flash drive?

QuestionDoes this scan double sided pages or just one side at a time?

QuestionCan I scan multi-page documents?I notice that some portable scanners treat each page as a single document. Can I scan 6-8 pages and save them as one document?