Questions & Answers

Q: QuestionWhat is the paper handling capacity of this Brother printer?

• A:Answer This printer has a 150-sheet capacity paper tray that adjusts for letter or legal-size paper.

Q: QuestionWhat is the print speed of this printer?

• A:Answer The MFC-J1170DW prints at speeds up to 17 pages per minute for black and white and 16.5 pages per minute for color.

Q: QuestionDoes this all-in-one printer have a fax function?

• A:Answer Yes, the Brother MFC-J1170DW has an integrated fax function.

Q: QuestionHow do I connect this printer to my computer?

• A:Answer This printer offers multiple connection options including built-in wireless, Wi-Fi Direct, Ethernet or you can connect locally to a single computer via USB interface.

Q: QuestionCan this printer print on both sides of the paper?

• A:Answer Yes, the MFC-J1170DW supports automatic duplex (2-sided) printing.

Q: QuestionWill the MFC-J1170DW print on card stock? What are the card stock weight limits?

Asked 3 years ago by Rory.

• A:Answer The Brother MFC-J1170DW supports card stock paper of up to 58 lbs. Heavier card stock is not supported by the machine.

  Answered 3 years ago by Brother

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this printer allow me to print only in black print if I choose?

Asked 2 years ago by Gigi.

• A:Answer Yes the Brother MFCJ1170DW is able to print in black and white only. You can always scan to PC or media even if your machine displays "Replace Ink. Based on your printing volume and page coverage, you can print up to four (4) weeks in B&W mode. You'll be able to receive and print B&W faxes. If you're sent a color fax, the machine will convert the face and print it in black and white. You won't be able to print on photo paper or other special media during B&W mode. Only plain paper can be used. Below is an answer link with more information on Black and White printing only with the Brother MFCJ1170DW. Answer Link: "B&W Print Only"

  Answered 2 years ago by Brother

  
  Helpful (4)Unhelpful (1)ReportAnswer this question

Q: QuestionDoes this printer have a Ethernet port

Asked 2 years ago by Vinnie.

• A:Answer Yes, it does.

  Answered 2 years ago by EddyVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this printer easy to set up?

Asked 3 years ago by Anonymous.

• A:Answer If you have set up other printers before then, yes. I would not consider it simple, you have to go online and download drivers etc. I had Geek squad set it up and it took approximately one hour. I think that's a good measure to go by.

  Answered 2 years ago by Booklady23

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI know it's not recommended, but will this printer work with compatible ink cartridges? I've seen reviews that say it won't work. Also, is there a USB printer cable included?.

Asked 1 year ago by Spikester.

• A:Answer You can use non-Brother but we recommend using genuine Brother supplies to maximize print quality and performance. The use of non-genuine supplies may adversely affect print quality, functionality, and performance of your Brother machine. Any machine malfunction associated with the use of non-genuine supplies may void your limited warranty. The machine does not come with a USB Cable.

  Answered 1 year ago by Brother

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this printer print with just black cartridge loaded and no or empty color ink cartridges?

Asked 1 year ago by JKSpeaks.

• A:Answer The Brother MFCJ1170DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature. If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print. If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing. Below is a link on how to print in black and white and with more information. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32402020002/workspaceContext/workspace/processedPrint/Answer/176522

  Answered 1 year ago by Brother

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWill it print from a flashdrive?

Asked 2 years ago by Anonymous.

• A:Answer The Brother MFCJ1170DW does not support printing from a USB flash drive.

  Answered 2 years ago by Brother

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this printer come with ink? Do I need a separate app to use scanning?

Asked 6 months ago by Diane.

• A:Answer Yes, the Brother MFCJ1170DW comes with Inks. The MFCJ1170DW comes with Black, Cyan, Magenta, Yellow Starter Ink Cartridges, Quick Setup Guide, Product Safety Guide, Reference Guide, Warranty Card, Telephone Line Cord.  Please be advised, for scanning on a computer you can use the Brother iprint&scan app. For scanning on a mobile device if it is a iPhone or tablet you can use the Apple AirPrint and the Brother Mobile Connect App. For scanning from an android phone or table you can use the Brother Mobile Connect App.  I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32504250004/workspaceContext/workspace/processedPrint/Answer/174289 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32504250004/workspaceContext/workspace/processedPrint/Answer/173849 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32504250004/workspaceContext/workspace/processedPrint/Answer/175516 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32504250004/workspaceContext/workspace/processedPrint/Answer/178479 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32504250004/workspaceContext/workspace/processedPrint/Answer/178477 If you still have difficulties please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCJ1170DW

  Read More

  Answered 5 months ago by Brother

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this scan a legal size 8"x14" document?

Asked 1 year ago by Elog.

• A:Answer Yes, the Brother MFCJ1170DW is able to scan legal sizes paper from the Automatic Document Feeder (ADF) only not the glass. Below is a link with the Brother MFCJ1170DW Recommended paper. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32401050003/workspaceContext/workspace/processedPrint/Answer/175445

  Answered 1 year ago by Brother

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat printer takes LC3011 or 3013 cartages

Asked 2 years ago by LIMEY.

• A:Answer The compatible Brother LC3011 and LC3013 are compatible with the following Bother printers: MFC-J491DW, MFC-J497DW, MFC-J690DW, MFC-J895DW.

  Answered 2 years ago by Brother

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCompatible w/iMac OS Montery?

Asked 3 years ago by Mac.

• A:Answer Yes, the Brother MFC-J1170DW is compatible with macOS 12 Monterey.

  Answered 3 years ago by Brother

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work with Chrome OS on Chromebooks?

Asked 3 years ago by Anonymous.

• A:Answer The Brother MFCJ1170DW is compatible with ChromeOS.

  Answered 3 years ago by Brother

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this printer print 13x19 size paper

Asked 1 month ago by Anonymous.

This question was asked about the related product: Brother - MFC-J1170DW Wireless Color All-in-One Refresh Subscription Eligible Inkjet Printer - Black

• A:Answer The Brother MFCJ1170DW does not support printing this paper size.

  Answered 1 month ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many pages can you scan through the automatic document feeder?

Asked 2 months ago by Honeydechato.

This question was asked about the related product: Brother - MFC-J1170DW Wireless Color All-in-One Refresh Subscription Eligible Inkjet Printer - Black

• A:Answer The Brother MFCJ117DW Automatic Document Feeder Capacity (max. pages‡) is 20 pages. Below is a link with the brother MFCJ1170DW specifications. Answer Link: https://support.brother.com/g/b/spec.aspx?c=us&lang=en&prod=mfcj1170dw_us

  Answered 2 months ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question