Does this require a wifi connection at all times? null

Thank you for this great question! Once the devices are connected into the Cync Application that require a WIFI connection, it will stay connected to WIFI to allow for out of home control and will need to stay connected for that reason. If the device doesn't prompt you for your WIFI during the commissioning process, then it is not being connected to the WIFI at all. Should you have any further questions, please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

“Does this require a wifi connection at all times?”

Asked by Anonymous 3 years ago

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C by GE - Wire-free Switch + A19 Smart Bulb Bundle - Soft White-Front_Standard

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Thank you for this great question! Once the devices are connected into the Cync Application that require a WIFI connection, it will stay connected to WIFI to allow for out of home control and will need to stay connected for that reason. If the device doesn't prompt you for your WIFI during the commissioning process, then it is not being connected to the WIFI at all. Should you have any further questions, please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Answered by Cync Support 3 years ago
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