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Customer reviews

Rating 3.5 out of 5 stars with 4 reviews

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25%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 3 out of 5 stars

    Just OK.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing. Delay between hitting the switch and light bulb coming on is disconcerting. Plus you have to go online to get the whole thing to communicate with each other.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      A member of our team would be more than happy to assist and can be reached by calling 1-844-302-2943. We will need a bit more information including your account email, are the devices up to date in the app, is the app up to date and more, to diagnose and resolve this issue. A technician will be able available Monday-Friday 9:00AM-9:00PM and Saturday/ Sunday 10:00AM-7:00PM EST. -Cync Support

  • Rated 3 out of 5 stars

    Smart package ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The starter package has really Cool features but we could not get it to sync.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Michelle, we would love to assist you with getting your devices to sync and work properly. Please consider reaching out to us at 1-844-302-2943 or email [email protected]. -C by GE Support

  • Rated 3 out of 5 stars

    Might return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a different product by CbyGE, and I’m not loving it; so I have not installed this. I might return it.

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are regret to hear that you have been having a less than ideal experience with our devices. We would love the opportunity to assist you with any issues that you are experiencing. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Rated 5 out of 5 stars

    Wire less light switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very useful. Easy to use. Smart device easy to set up. Recommend to anyone bed confined who needs switch closer than available in room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your recommendation! We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team

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