Questions & Answers

Q: QuestionDoes the Cafe Microwave have the option to have the brushed bronze handle to match the stove and microwave?

Asked 4 years ago by Mair.

This question was asked about the related product: Café - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking - Stainless Steel

• A:Answer Yes, but you have to purchase it separately and the price is crazy.

  Answered 4 years ago by Etsirk

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Q: QuestionWhat does vented, recirculating mean in your specs? We need a recirculating unit.

Asked 4 years ago by jojo.

This question was asked about the related product: Café - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking - Stainless Steel

• A:Answer Hi jojo, thanks for taking the time to leave a question. This model can use recirculating venting and external venting. Recirculating venting takes air from your kitchen, passes it through the charcoal filter, and then blows it back into the room. External venting removes air from your kitchen takes it through the ductwork, and blows it to the outside of your home. Page 11 of this unit's installation instructions is the starting page for venting and offers page numbers for each style. We hope this helps and that you're staying safe. -Michael@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionIs it possible to remove the gold band on the stainless steel handle?

Asked 4 years ago by Sr320.

This question was asked about the related product: Café - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking - Stainless Steel

• A:Answer Hi Sr320, we appreciate you finding the time to reach out to us! The gold band on the handle can't be removed. If you have any other questions, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to help. We're wishing you the best! - Guy@CAFE

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionCan I use this model without a vent to the outside?

Asked 4 years ago by Ellabella.

This question was asked about the related product: Café - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking - Stainless Steel

• A:Answer Hello Ellabella - We appreciate your interest in the CVM517P2MS1 and we are happy to help! Yes, this model can be installed without venting outside. The recirculating charcoal filter is included. Thanks for checking. Olga@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionI have a 36” opening. Is there a trim kit available?

Asked 4 years ago by AmyB.

This question was asked about the related product: Café - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking - Stainless Steel

• A:Answer Hi AmyB, thanks for your question! Yes, there is a filler kit that you can purchase, should you have a 36" cutout space. The part number for that filler kit is: JX36BSS. We hope this helps! Best wishes. -Michael@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWe are replacing our existing microwave that only has a recirculating vent and no duct installed to outdoors. This microwave has both an external and recirculating vent. Will we need to create a new vent/duct to outside?

Asked 5 years ago by krystal.

• A:Answer Hi there, Krystal - Great question! This microwave is configured for external venting, however, it can be converted to recirculate. If you're installing the microwave to recirculate you will not need to create a new vent or ducting to the outside. Instructions for converting the unit to recirculate can be found on pages 12-15 in the Installation Instructions here: https://bit.ly/2JyWVaI Thanks for checking! -Mikayla

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionWhat color are the LED cooktop lights (e.g., 2700k)? Are the LED cooktop lights replaceable? If so, what's the bulb type?

Asked 5 years ago by Alan.

This question was asked about the related product: Café - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking - Stainless Steel

• A:Answer Hi Alan - Thanks for viewing Cafe! The LED cooktop light color is 5000K. The bulb is an LED chip on the PCB board and is not consumer replaceable. The PCB board (with LED chip) is replaceable. Explore our Café Customizable Professional Collection at: https://www.cafeappliances.com/collections/customizable-professional - We'd love to have you in the family. Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionDoes this have to be mounted above the range? -- Can I mount it on an upper cabinet in my pantry with counter below? I hate the look of microwaves above ranges but I also don't want built in $2k+ version or the generic looking counter top version.

Asked 5 years ago by HistoryofHome.

Q: QuestionWhat is the weight of this Microwave ?

Asked 5 years ago by Looking.

This question was asked about the related product: Café - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking - Stainless Steel

• A:Answer Hi there, Good question! We're finding that the Net Weight of this microwave is roughly 85 lbs. The Approximate shipping weight of this unit is 95 lbs. We hope that this helps! Thank you so much for your question! -MS

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionCan this over the range microwave also be installed in a built in cabinet??

Asked 4 years ago by Cafe.

This question was asked about the related product: Café - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking - Stainless Steel

• A:Answer Hi there, we appreciate you reaching out to us. We're sorry to say this microwave is only designed for installation above a range. If you're interested in installing a microwave in your cabinet, we suggest searching for built-in capable models. If you need any help finding out which unit might fit best in your space, please reach out to us on social media. All the best. - Guy@GEA

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionCan this Microwave be placed in cabinets above a wall oven? we would obviously have to order a matching vent frame to go around the microwave so that it fits.

Asked 4 years ago by Anonymous.

• A:Answer This microwave above a range, above a wall oven, or even on a countertop. Be aware, though, that the sides of a microwave that is made to be "built in", are usually black metal, since the sides do not show when built-in. So, you would have to build your cabinet to hide that fact.

  Answered 4 years ago by kathVerified Purchase

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