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Hello. We hate to hear that you've been dealing with these issues regarding your refrigerator. Please know that we're deeply sorry for any inconvenience this might be causing. In order to provide the best assistance possible, please reach out to us via social media with more details about your situation. We would also highly appreciate if you could provide the following: - Full Model Number - Serial Number - Service Confirmation Number - Any additional details regarding this situation. We're looking forward to hearing from you. Have a great week. - Pablo@Cafe
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