Questions & Answers
- Model:
- CGU366P2TS1
- |
- SKU:
- 6451621
Q: QuestionWhat color knobs come with the matte black model CGU366P3TD1? If this color is not the desired color can a different color be chosen vs. buying a separate set of knobs?
Asked by KnobColoronMatteBlackModel.
- A:Answer Brushed Stainless Knobs come with the Matte Black Rangetop. If you want to customize the knobs there is an additional cost. Please review our site so you can visualize the different options.
Answered by Cafe Appliances

Q: QuestionDoes this gas cooktop come with a Natural gas to Propane conversion kit, if not do you have the model # of the conversion kit?
Asked by CT76.
- A:Answer Hello - We appreciate your interest in this beautiful Cafe rangetop. It comes from the factory set to natural gas. It can be converted to propane; the LP conversion kit is included. Thanks for checking. Please let us know if you need anything further. Olga@Cafe
Answered by Cafe Appliances

Q: QuestionAre there lights orotund the knobs on the 36” range top to indicate if a burner is on or off?
Asked by FUNFUNFUN.
- A:Answer Hi, Great question! We're glad you're considering this 36" Built-In Cooktop and we'd like to help. We found that there are no indicator lights around the knobs. We apologize for any inconvenience this may cause and encourage you to reach out if you have any further questions. Take care. -Sylvia@Cafe
Answered by Cafe Appliances

Q: QuestionHi. Can you please tell me the distance between each burner, from the center of one burner to the center of the adjacent burner, both back to front and side to side? Thanks
Asked by Laura.
- A:Answer The distance between each burner, from the center of one burner to the center of the adjacent burner, both back to front and side to side is as follows: Side to Side: ~11-9/32" and Front to Back: ~11-5/16". We know this cooktop would be a wonderful addition to your home! -Kacie@CafeAppliances
Answered by Cafe Appliances

Q: QuestionWhich is the cut out?
Asked by Bernas.
- A:Answer This model is designed to fit in 36" or wider base cabinets. We recommend you review the "Cut The Countertop Opening" section on pg. 9 of the Installation Instructions.
Answered by Cafe Appliances

Q: Questionwhen converting this to propane, Do I need to use the valve that came with the conversion kit or just change the orifices?
Asked by Robert.
This question was asked about the related product: Café - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Matte White
- A:Answer Hi there - Thank you so much for reaching out. The conversion must be performed by a qualified propane (LP) gas installer using the instructions found on page 10 of the installation guide. We hope this information is helpful. Kind regards. -Don@Cafe
Answered by Cafe Appliances

Q: QuestionIs there a downdraft in this unit or a kit available so I can go down thru my basement?
Asked by clarebella.
This question was asked about the related product: Café - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Matte White
- A:Answer Hi there - that’s a great question! This model is a Gas Rangetop, and therefore is not compatible with a Telescopic Downdraft System. Downdraft vents can be installed with most gas and electric cooktops; however, they cannot be used with rangetop cooktops or ranges. We hope this is insightful and please feel free to reach out anytime if you have any other questions. Warm regards. Lauren@Café
Answered by Cafe Appliances

Q: QuestionHow low can the simmer burners go? How are they able to maintain a simmer? Do they cycle on and off?
Asked by FrenchGirl.
- A:Answer Thank you so much for taking the time to reach out to us and for your interest in this great cooktop. We're happy to help with this! This cooktop maintains a temperature of approx. 140 degrees Fahrenheit while simmering. It does not cycle on and off like an electric cooktop burner does. It instead uses the inner ring of the multi-ring burner to provide a low flame. We hope this helps! Do let us know if you have any further questions or concerns as we are always here to for you. -Chris@Café
Answered by Cafe Appliances

Q: QuestionHello. I am considering purchasing Cafe 36" Built In Gas Cooktop with 6 Burners. I currently have a cooktop with the knobs on the top side of the unit. It has drawers underneath it. Can I fit the unit I would like to purchase in it's space?
Asked by Anonymous.
This question was asked about the related product: Café - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Matte White
- A:Answer Hi there, We're so happy to hear that you are considering purchasing this awesome cooktop! We would recommend checking out the specification sheet for product dimensions and installation dimensions required to install. https://files.bbystatic.com/DNVLCBXGECKLbpWSZ94AJA%3D%3D/Quick%2BSpecs. If you have any other questions, let us know anytime. We hope you enjoy your cooktop! Mike@Cafe
Answered by Cafe Appliances

Q: QuestionCan Knobs Be Changed to Dufferent Finish? I would like copper knobs on a stainless finish.
Asked by AspenQn.
- A:Answer Hey there, and thanks so much for reaching out! We at Cafe pride ourselves on providing customization options so your cooktop is truly a reflection of your personal style. A brushed copper handle and knob set is available with a model number of CXPR6HKPTCU. We hope this will help you to customize the model to your preference, and are happy to help with any other questions or concerns. Best wishes! -Sarah@Cafe
Answered by Cafe Appliances

Q: QuestionWhich burners are which and why is there no diagram? They are not labeled and nothing in the user manual says which burners are which! It only lists burner 1, burner 2 etc but doesn’t say exactly which are which - frustrating!
Asked by Barb.
- A:Answer Hi there, We're terribly sorry and can certainly understand your frustration. We'll be happy to provide some clarity! Burner 1 is the left front burner and burner 2 is the left rear. Burners 3 & 4 are the right front and right rear while 5 & 6 are the center front and center rear. We hope this provides some clarity. Have a great day! Mike@Cafe
Answered by Cafe Appliances

Q: QuestionHow many CFM of exhaust are required for a range hood that will work with the 36" Cafe cooktop?
Asked by Bill69MI.
- A:Answer Hi there, we truly appreciate you considering this fantastic rangetop for your home and would love to offer you guidance in choosing a compatible hood! We encourage you to check the local residential codes in your area to see if a specific CFM is required and refer to the installation clearances and helpful guidance on hoods within the Quick Specs guide, seen here: https://files.bbystatic.com/DNVLCBXGECKLbpWSZ94AJA%3D%3D/Quick%2BSpecs. --- For this rangetop, we would recommend the matching Café™ 36" Commercial-Style Hood CVW93613MDS (590-CFM), seen here: https://www.bestbuy.com/site/cafe-36-externally-vented-range-hood-matte-black/6283641.p?skuId=6283641. --- We sincerely hope that this helps and would be happy to answer any additional questions you may have. Keep in touch! -Eliza@Café
Answered by Cafe Appliances

Q: QuestionDoes this range top have brass burners? If not, what are they made of? What is the spill tray made of?
Asked by NoName.
- A:Answer Hey there, and thanks for your interest in this attractive rangetop! At this time, we are not able to comment on materials used in certain specific parts; we regret any inconvenience that may cause. We strive to create our appliances using high quality, durable materials, and all our products also meet safety and environmental standards. We can advise the right front burner is the only one that varies in appearance from the others – it can have either a copper or black finish on the burner ring. The cooktop surface is porcelain-enamel. The material of the burner grates is porcelainized cast iron/heavy cast. We hope this information is useful for you, and are glad to assist if you have any other questions or concerns. We wish you all the best! -Sarah@Café
Answered by Cafe Appliances

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