Questions & Answers

Q: QuestionWhat does the freezer look like? Does it just have one big pull out drawer? Would like to see ice maker.

Asked 3 years ago by lucy.

This question was asked about the related product: Café - 22.2 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Adjustable Hot Water Dispenser - Matte Black

• A:Answer Hello- Thank you for your question. We are happy to help! There is a small photo of the freezer section on photo 6 on our website. https://www.cafeappliances.com/appliance/Cafe-ENERGY-STAR-22-1-Cu-Ft-Smart-Counter-Depth-French-Door-Refrigerator-with-Hot-Water-Dispenser-CYE22TP3MD1 This video will show you how to access the icemaker. https://products.geappliances.com/appliance/gea-support-search-content?contentId=23906 If you have any additional questions, please let us know. We are here for you and happy to assist. Joyce@Cafe

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionWhen ordering this item do I have the option of brushed nickel or stainless handles?

Asked 4 years ago by Anonymous.

• A:Answer Hi there, we're so excited to hear that you're considering this fantastic French-door refrigerator for your home and would love to tell you more about our custom hardware options! The standard hardware pairing for the beautiful Matte White finish is the classic Brushed Bronze handles. You also have the option to changing it up by ordering one of our custom hardware accessory kits from your dealer to match or contrast your kitchen palette for a personalized custom look! --- We offer these custom hardware handles in a clean-and-easy Brushed Stainless, a sleek Brushed Black, or a warm Brushed Copper. You can see examples as well as the part numbers for these accessory handles on page 2 of the refrigerator's Quick Specs guide, here: https://files.bbystatic.com/lDqhWluRnQz5vcykwPnsgA%3D%3D/15FD2951-8F43-4BD5-B226-39D546F0759B.pdf. --- We sincerely hope that this is helpful for you and would be happy to answer any additional questions you may have. Please keep in touch! -Eliza@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionI can't find the prices for the handles on knobs for the refrigerator, dishwasher, or range for white appliances with black or stainless handles. Please tell me and make it easier to see on the website. CYE22TP4MW2 CES700P4MW2 CDT845P4NW2 Thank you

Asked 5 years ago by Eddy.

• A:Answer Hi Eddy - Thanks for choosing Cafe! We are sorry to hear of the difficulty finding pricing for hardware kits and happy to provide assistance. Model # CYE22TP4MW2 is compatible with the following: Brushed Black CXLB3H3PMBT; Brushed Stainless CXLB3H3PMSS. Model # CES700P4MW2 is compatible with the following: Brushed Black CXFCEHKPMBT; Brushed Stainless CXFCEHKPMSS. Model # CDT845P4NW2 is compatible with Brushed Black CXADTH1PMBT; Brushed Stainless CXADTH1PMSS. Enter each hardware kit part # in the Search Field for pricing. We hope this is helpful. Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionWhen ordering the matte white do the handles come in the bronze like shown in the picture? Also, wondering if the entire matte white suite comes with the gold handles and knobs. Thank you

Asked 6 years ago by homebuilder.

• A:Answer Hi - Thanks for viewing! Yes! The Matte White Collection comes equipped with Brushed Bronze Handles/Knobs. See Quick Specs: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CYE22TP_4MW2_3MD1_18.pdf - On nearly every piece in the Café Customizable Professional Collection, you have the option to change your hardware to a different finish. Optional colors include Brushed Stainless, Brushed Black and Brushed Copper (Kits sold separately through retailers). Learn more about customization at: https://www.cafeappliances.com/custom-hardware - Keep in touch! Sue

  Answered 6 years ago by Cafe Appliances

  
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Q: Questionwhat is the size of the box this product is delivered in? will it fit through a door opening that is 31" wide before it gets to it's final kitchen location?

Asked 1 year ago by Sconnie48.

• A:Answer The dimensions of the box it will come in are: 73.5" H x 34" D x 37.5" W. The handles on this unit are removable. The depth without the handle is 30 1/4". To best address the delivery concerns, please contact the Best Buy customer service team or local store.

  Answered 1 year ago by Cafe Appliances

  
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Q: Questionare the sides of the fridge white as well?

Asked 1 year ago by bob.

• A:Answer The side panels on the fridge are not white. This unit has textured steel side panels.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionIs the stainless option smudge/finger print resistant?

Asked 1 year ago by mike.

• A:Answer This lovely Café refrigerator in our stainless finish is not fingerprint resistant or smudge proof.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionDo doors open flush with the fridge or do the extend wider when opened? Not considering handles

Asked 1 year ago by BP.

• A:Answer The doors extend wider when opened. To be able to fully remove drawers, the left door would need to open 104 degrees and the right door would need to open 106 degrees. At least 9.125" of distance is needed between each side of the refrigerator and any walls/counters to accommodate.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionHow deep are the shelves in the refrigerator section?

Asked 3 years ago by JonM.

• A:Answer I didn’t buy it canceled

  Answered 2 years ago by MimiVerified Purchase

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Q: QuestionI was disappointed to see this new model doesn't offer the in-door Keurig like the model it replaced did. However, it looks identical to the old model. Is it possible to buy the in-door keurig set up separately and install it myself?

Asked 4 years ago by Keurig.

This question was asked about the related product: Café - 22.2 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Adjustable Hot Water Dispenser - Matte Black

• A:Answer Hello, thank you for your question and interest in this wonderful refrigerator! While this model does feature a hot water dispenser, there is not a way to install a Keurig attachment and we truly apologize for any inconveniences this may cause. Please feel free to contact us any time with any questions or concerns you may have. -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWant to order the white matte cafe appliances with gold brush handles. What kitchen gold hardware do you recommend to match the cf appliances handles? Also, is any of these appliances in any store in Miami to see the handles color in person?

Asked 4 years ago by Alex.

• A:Answer Hello there, Thank you so much for your interest in Cafe products! If you would reach out to us on social media, we can work with you to mail you a Cafe color sample. We look forward to assisting you. Mike@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionI am trying to buy GE Cafe matt white/bronze handle appliances: Range,CGS750P4MW2, Dishwasher CDT875P4NW2, Microwave CVM517P4MW2. Cart will not accept : Refrigerator CYE22TP4W2 dlvry not available. Want all at todays prices. Will wait. Please advise!!!

Asked 5 years ago by LizB.

• A:Answer I had to go through a customer service representative to get it to go through. But at that time the Best Buy site said it was available.

  Answered 3 years ago by PattieVerified Purchase

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Q: QuestionAre the handles bronze when you order the black refrigerator?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Café - 22.2 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Adjustable Hot Water Dispenser - Matte Black

• A:Answer No, more like stainless steel

  Answered 5 years ago by LoriVerified Purchase

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Q: QuestionDoes this dispense hot water? It appears it does on the picture, but it does not say so in the specifications.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Café - 22.2 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Adjustable Hot Water Dispenser - Matte Black

• A:Answer Yes it dispenses hot water at 3 different temperatures.

  Answered 3 years ago by Pattie

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Q: Questionwhat are the dimensions of this refrigerator?

Asked 5 years ago by sarah.

• A:Answer Hi Sarah - Thanks for considering Cafe! Approximate product dimensions are as follows: height: 69 7/8 in; width: 35 3/4 in; depth: 31 1/4 in. We suggest viewing the Specifications document at the following link for all product dimensions: https://files.bbystatic.com/lDqhWluRnQz5vcykwPnsgA%3D%3D/15FD2951-8F43-4BD5-B226-39D546F0759B.pdf - We’d love to have you in the family. Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionAre the sides black?

Asked 6 years ago by Color.

• A:Answer Hi - Thanks for considering our new Café Customizable Professional Collection! The refrigerator case is dark gray. Check out the Quick Specs at the following link for additional specifications: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CYE22TP_4MW2_3MD1_18.pdf - Learn more about our Café Customizable Professional Collection at https://www.cafeappliances.com/ - Keep in touch! Sue

  Answered 6 years ago by Cafe Appliances

  
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Q: QuestionAre the sides black?? This will not be inserted so I need to know

Asked 6 years ago by Color.

• A:Answer Yes the sides are black .

  Answered 3 years ago by PattieVerified Purchase

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Q: QuestionDoes it come with the handles. Why are options not given at checkout?

Asked 6 years ago by Rich.

• A:Answer Hi Rich - Our Café Matte White Customizable Professional Collection comes equipped with Brushed Bronze handles. On nearly every piece in the Café Customizable Professional Collection, you have the option to change your hardware to a different finish to bring your personal kitchen vision to life. Options include BRUSHED STAINLESS CXLB3H3PMSS, BRUSHED BLACK CXLB3H3PMBT and BRUSHED COPPER CXLB3H3PMCU. See Quick Specs at the following link for more details: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CYE22TP_4MW2_3MD1_18.pdf - Keep in touch at https://www.cafeappliances.com/ - Sue

  Answered 6 years ago by Cafe Appliances

  
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Q: QuestionCan I get this in white?

Asked 9 years ago by niko3245.

• A:Answer It does not come in white

  Answered 9 years ago by Shabby

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