A:Answer Hey there, we're very sorry to hear your ice maker has been overflowing. This is never what we want to see and we're happy to help. If your icemaker is making too much ice or overflowing, we suggest the following: 1) Be sure the bucket is properly positioned directly under the icemaker. 2) Many refrigerator have a small shelf that sits above the ice bucket. Be sure this is in place. 3) Make sure the feeler arm is not broken. The feeler arm is either a metal rod on the side of the icemaker or a plastic paddle that sits horizontal under the icemaker. If the arm or paddle is broken, the icemaker needs to be replaced. You can order from GE Appliance Parts at 1-800-626-2002 or purchase a GE Appliance part online. The metal arm moves up and down. All the way up is the "off" position. The plastic paddle moves in and out when the icemaker cycles. When the paddle is pushed in under the icemaker, it is in the "off" position. To turn off the icemaker, find the on/off toggle switch or slide switch on the side or front of the icemaker and turn it off. 4) Some refrigerators have a freezer shelf that must be used when installing an icemaker. The purpose of this shelf is to elevate the ice bin. If the shelf is not installed properly, the feeler arm does not correctly judge the level of ice in the bin, causing the ice to overflow. If these tips aren't useful, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). All the best. - Guy@GEA
