Questions & Answers

Q: QuestionMy pad doesn't work.

Asked 2 months ago by Quietstrm.

Q: QuestionIs this "Calming Heat - Massaging Weighted Heating Pade - Gray" returnable if you try it and don't like it or is does not work as described?

Asked 2 years ago by Neck.

• A:Answer You have so many day to return it if you have the receipt. I think I have 45 days to return it being in the rewards zone club for Best Buy. The only issue I have with the pad is, I wish it got a little more hotter than it does.

  Answered 2 years ago by RayDo24Verified Purchase

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Q: QuestionWe have had one of these for a while, and it's great. Because it is weighted, the cord has taken a beating, and it is now not functional. Can we get a replacement cord somewhere?

Asked 2 years ago by Aggiejessica.

Q: QuestionCan you use the masssage feature with the heat turned off?

Asked 2 years ago by Gerry0626.

• A:Answer Yes

  Answered 2 years ago by DavidR

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Q: QuestionIs it suppose to be noisy?

Asked 2 years ago by Williams.

• A:Answer It's loud on the higher settings and ok on low

  Answered 2 years ago by AmnaVerified Purchase

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Q: QuestionHow many heat settings does it have?

Asked 2 years ago by Ruettiger.

• A:Answer 3

  Answered 2 years ago by AmnaVerified Purchase

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Q: QuestionIs the cover removable so it can be washed?

Asked 2 years ago by ConCon.

• A:Answer No it's no removable

  Answered 2 years ago by AmnaVerified Purchase

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Q: QuestionIs there an option to leave it on and not use the auto shut off?

Asked 3 years ago by LaMace.

• A:Answer No it auto shut off for safety in 2 hours

  Answered 2 years ago by AmnaVerified Purchase

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Q: QuestionI didn't see any sizes how long and wide is it ?

Asked 4 years ago by Boop.

• A:Answer Imagine the size of your back from neck to lower back about

  Answered 2 years ago by AmnaVerified Purchase

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