Questions & Answers

Q: QuestionDoes this watch band come with a warranty?

Asked 5 years ago by Warranty.

• A:Answer Per Catalyst’s website: CATALYST® 12 MONTHS WARRANTY* Labworks International Design Limited (“Labworks”) grants a 1-year limited manufacturer warranty against defects in materials and workmanship when the product is used normally in accordance with published instructions on a majority of Catalyst® products e.g. Catalyst case for iPhones, iPads & Apple Watch. Catalyst® products purchased from unauthorized distributors or resellers are not covered by the 1-year warranty. Certain Catalyst® products may have different warranties, which will be explicitly stated here. Examples of products with different warranties are, but not limited to, audio adapters, mount clip/stand, belt clip, bike mount, pro adapter, backpacks, and spare/replacement accessories. This warranty is only valid for items that are considered defective. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear and tear, etc. caused by the owner are not covered under this warranty. Discounted products are warranted for a period of 90 days only. We warrant Catalyst® products to be free of material or workmanship flaws under the product's specific warranty guidelines. No case is indestructible and WE DO NOT WARRANT that this Catalyst® product cases will protect your device in all circumstances. Failure to follow all installation, maintenance, and operating instructions while using this case may cause damage to your device. Labworks DOES NOT WARRANT, and is not responsible for, any electronic device, personal property or accessory made by anyone other than Labworks. If a defect arises during the Warranty Period, Labworks will inspect, test and confirm the product defect and in its sole discretion repair or replace it with a new or refurbished product or functional equivalent. This Catalyst® Warranty does not apply to damage caused by negligent use, willful abuse, intentional acts to damage the product, mishandling or improper usage (including use contrary to the product’s intended use), alteration, unauthorized repair or modification, any physical damage to the product, cosmetic damage or defects caused by normal wear and tear or otherwise due to the normal aging of the product, abnormal mechanical or environmental conditions (including prolonged exposure to caustic or corrosive chemicals, solvents, oils or fuels), acts of nature, misrepresentation or fraudulent claims, failure to follow instructions, any damage caused by use with third arty products (including screen protectors, cleaning solutions, charge cables or headphones), products purchased from an unauthorized reseller, or if inspection or testing show that an alleged defect does not exist. In the event of a defect, your sole and exclusive remedy is to repair or replace the effective product, or if the warranty claim is submitted during the first 30 calendar days of the warranty period, to refund the purchase price of the defective product according to our refund policy. Important Note: For purchases made on Amazon.com, eBay, or any other online marketplaces, the warranty mentioned above may or may not qualify. Only products sold specifically by Official Catalyst® online stores or a Catalyst® authorized store are covered by these warranties. Catalyst® products sold by any other seller(s) on these platforms will not qualify.

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  Answered 5 years ago by JohnsocsVerified Purchase

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